Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Franklin C Ugbaja

Southport,QLD

Summary

US Marine Veteran in Network Administrator with 3 years of proven experience. Accomplished results in supervising and managing 800+ team members with IT Help Desk and Networking operations, system configurations, and equipment maintenance in separate location throughout the pacific. 3 years in Network Administrator/IT Support Communication, coordinating, leadership. and delegation skills. Security Clearance English experience with diversity.

Overview

4
4
years of professional experience

Work History

HQ IT Help Desk Section Supervisor

4th Marine Regiment
10.2019 - 09.2022
  • Managed Company wide network connectivity
  • As Security Manager ensured all devices were not compromised from all unknown external devices, and ensured that any Secret documents were filled, labeled and stored in appropriate locations
  • Computer profile creations of over 500 Marines, Sailors and Civilian workers
  • As the Tele-Communication Officer and ISC
  • Managed 85 government phones by distribution, supervising data plans, and profile transferring to different Service Members of higher standing positions
  • Supervised a team of 60 co-workers
  • Delegated all tasks for 5 major training events that included configurations of networking gear, both secured and non-secured networks, to ensure internet and network connectivity, and functional telephone services.

Network Admin

4th Marine Regiment
10.2019 - 09.2022
  • We establish technical control sites, conduct fault analysis, circuit testing and end to end troubleshooting
  • Additional responsibilities include network monitoring and Quality of Service (QOS) to maintain adequate bandwidth utilization in support of communication networks and data services
  • Network Administrators will maintain records on activation/deactivation of communications links and maintenance actions performed
  • Marines will be familiar with routing protocols, Virtual Private Networks (VPN), Internet Protocol Security (IPSEC), subletting, traffic monitoring and cybersecurity.

Tax Agent

Tax Today
07.2023 - Current
  • Responded to taxpayer questions and helped individuals complete and file tax documentation.
  • Prepared tax returns for individuals and businesses.
  • Professionally negotiated and dealt with taxpayers in confrontational situations.
  • Kept case data and contact information up to date to expedite proceedings.

Education

Bachelor of Science - Network And System Administration

Griffith University
Gold Coast, QLD
12.2025

Skills

Training and Mentoring

Time Management

Data Analysis

Decision Making

Project Management

Effective Communication

Workflow Analys

Accomplishments

JOB TRAINING


Dec 11, 2018 – March 29, 2019, Left for USMC Basic Training (usually 3 Months Long)


The Objective of Recruit Training is to

• Produce basically trained marines who have embraced our core values and legacy. They should be the epitome personal character, selflessness and military virtue.

• Every marine should leave Parris Island with a mastery of the areas of discipline, character development, military bearing, esprit de corps, and Marine Corps common combat skills and combat conditioning.

• Recruit training is inherently stressful for the young men and women who come to Parris Island. They will face a demanding change in lifestyle, acculturation to a military routine and a fear of the unknown.

• This training environment has proven to be effective for generations of marines. Marines who are shaped by their experiences and rigorous training are instilled with the traits to make them better citizens and prepared for the challenges of military life.

• Recruit training must remain demanding, formal, and challenging in order to achieve the desired end state: making a basic marine. These basic marines must be instilled with the discipline to obey orders, respect authority, and uphold our warrior ethos.

• The recruit training matrix has a schedule of what recruits will face each day through all 13 grueling weeks of training on Parris Island.


April 10, 2019 – May 7, 2019, Started USMC Combat Training (MCT) Usually 1 Month


Every Marine, regardless of his military occupation, is trained as a Rifleman. This concept has been around since the Marine Corps inception in 1775, when every man who volunteered was required to bring his own musket. In the nineteen eighties, the Commandant, General Al Gray, recognized the need to train all Marines in more than just basic marksmanship, but in modern-day combat skills. The School of Infantry was assigned to conduct this training known as Common Skills because it is common to every Marine. These common skills allow every Marine, regardless of MOS, to act as Rifleman when called upon.


May 9, 2019 – September 10, 2019


During this period I was trained to become a Network Administrator (0631) The following description is what I was taught during my 0631 training

Network Administrators install operate and maintain Local Area Networks (LAN) and Wide Area Networks (WAN) to enable command and control. Typical duties include routing/switching configuration, premise wiring, installation of network components.

• They establish technical control sites, conduct fault analysis, circuit testing and end to end troubleshooting.

• Additional responsibilities include network monitoring and Quality of Service (QOS) to maintain adequate bandwidth utilization in support of communication networks and data services.

• Network Administrators will maintain records on activation/deactivation of communications links and maintenance actions performed.

• Marines will be familiar with routing protocols, Virtual Private Networks (VPN), Internet Protocol Security (IPSEC), subletting, traffic monitoring and cybersecurity.

• Skill progression training for Staff Sergeant through Corporal is the Network Supervisor Course.


October 5, 2019 – Present Stationed in Okinawa, Japan

Timeline

Tax Agent

Tax Today
07.2023 - Current

HQ IT Help Desk Section Supervisor

4th Marine Regiment
10.2019 - 09.2022

Network Admin

4th Marine Regiment
10.2019 - 09.2022

Bachelor of Science - Network And System Administration

Griffith University
Franklin C Ugbaja