Fraser Knuckey
Flagstaff Hill, South Australia,SA
Summary
Achieved Crew Member of the Month at McDonald's Darlington, demonstrating exceptional leadership and customer service skills as well as showing care regarding processes of food safety and cleanliness in the kitchen. As a Crew Trainer, I enhanced team performance through effective training and mentorship. My very high work ethic and problem-solving skills led to significant improvements resulting in a shift running much smoother and efficiently.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
09.2022 - Current
- Employee of the Month February 2023
- Crew Trainer July 2024-Present
- Increased team productivity through effective communication, delegation of tasks, and motivational leadership strategies.
- Reduced food waste by closely monitoring inventory levels and adjusting orders as needed.
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Improved overall customer satisfaction through consistent delivery of high-quality meals and exceptional service.
- Applied Problems Solving skills to resolve any issues that occurred on shift.
Education
High School Diploma -
Woodcroft College
Morphett Vale, SA09.2025
Skills
- Customer Service
- Employee Training
- Team Leadership
- Safe Food Handling
- Cleaning and sanitation
- Communication with Co-Workers
- Ability to work efficiently under pressure
- High work ethic
Timeline
Crew Trainer
McDonald's
09.2022 - Current
High School Diploma -
Woodcroft College
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