Fraser McCullough
Melbourne,VIC
Summary
Diligent and hard-working individual ready to contribute marvellous efforts as team member. Thorough and highly organized with excellent communication skills. Reliable worker with strong work ethic.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Labor Worker
Leg Up Labouring
10.2023 - Current
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Prepared job sites by removing debris and setting up materials and tools.
Wine Salesperson & Customer Service
Wine Concierge Club
05.2023 - 10.2023
- Answered constant flow of customer calls with minimal wait times.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Provided primary customer support to internal and external customers.
- Evaluated account and service histories to identify trends, using data to mitigate future issues.
- Answered product and service questions, suggesting other offerings to attract potential customers.
- Maintained calm demeanour and professionally managed issues in busy, high-stress situations.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
Labor Worker
KPR
01.2023 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
- Prepared job sites by removing debris and setting up materials and tools.
Labor Worker
Helping Hand Labouring
04.2022 - 05.2023
- Loaded, unloaded, and moved material to and from storage and production areas.
- Demonstrated safe and proper operation of equipment and tools to prevent harm to team members.
- Maintained work areas by cleaning and straightening for maximum productivity and safety.
- Performed general housekeeping and cleaning tasks.
Hospitality Worker
Sassone
02.2022 - 04.2022
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Reduced risks by maintaining clean and organised work environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
Education
Bachelor of Arts - Business
Torrens University Australia
Melbourne, VIC12.2025
High School Graduate -
Melbourne Grammar School - Middle/Senior
Melbourne, VIC10.2021
Skills
- Demolition
- Traffic Control
- Residential Construction
- Customer Engagement
- Relationship Building
- Customer Care
- Technical Support
- Order Processing
- Guest Relations
- Housekeeping
- Payment Processing
- Cleaning and Sanitizing
Gym goer, Rugby Player and Content Creator / Digital Creator
Ever since I've been a young boy the world of fitness and being able to put a smile on people's faces are two things I have always indulged in. At 15 years of age I completed my first marathon. Later on throughout my schooling career I fell inlove with physical sports. Therefore, fairly recently about 2 years ago I have started my journey to become a Digital Creator to assist people on their fitness journey with tips and tricks with a twist of humour behind it.
Certification
Licensed [Construction Worker (Labourer] - [Whitecard]
Timeline
Labor Worker
Leg Up Labouring
10.2023 - Current
Wine Salesperson & Customer Service
Wine Concierge Club
05.2023 - 10.2023
Labor Worker
KPR
01.2023 - 05.2023
Labor Worker
Helping Hand Labouring
04.2022 - 05.2023
Hospitality Worker
Sassone
02.2022 - 04.2022
Bachelor of Arts - Business
Torrens University Australia
High School Graduate -
Melbourne Grammar School - Middle/Senior
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