Fraser Wilson
Banya,Australia
Summary
Dedicated and driven employee with customer service skills and product knowledge. Proven ability to build rapport and educate and help clients, ensuring satisfaction and retention.
Overview
8
8
years of professional experience
Work History
Insurance Sales Advisor
Your Insurance
Sippy Downs, Australia
02.2024 - Current
- Provided exceptional customer service, addressing inquiries and resolving issues promptly
- Developed and maintained strong relationships with clients to ensure satisfaction and retention
- Educated clients on policy details, benefits, and claims processes to enhance understanding
Disability Support Worker
Meraki Care
Sunshine Coast, Australia
09.2023 - 02.2024
- Assisted clients with daily living activities, promoting independence and enhancing quality of life.
- Implemented individualized support plans to address specific needs and goals of clients.
Warehouse Storeperson
East West Drilling And Mining Supplies
Forest Glen, Australia
02.2023 - 09.2023
- Operated warehouse equipment to efficiently receive, store, and distribute materials.
- Maintained accurate inventory records using warehouse management systems.
- Conducted regular inspections of stored materials for quality assurance.
Operations Team Member
Bunnings Warehouse
Bundaberg, Australia
03.2022 - 12.2022
- Managed inventory levels to ensure product availability and minimize stock discrepancies.
- Worked in Timber Yard/Trade Section and helped tardies collect stock and made their lives easier.
Crew Coach
McDonald's
Bargara, Australia
04.2018 - 02.2022
- Trained and mentored new crew members on operational processes and customer service standards.
- Enhanced team performance by implementing efficient workflows and best practices for food preparation.
- Ensured compliance with health and safety regulations through regular training sessions and inspections.
- Monitored inventory levels, reducing waste by optimizing stock management procedures.
- Facilitated open communication among crew members, fostering trust and collaboration within the team.
Education
High School Diploma -
Shalom College
Bundaberg, QLD12.2021
Skills
- Customer service
- Product knowledge
- Rapport building
Accomplishments
Achieved 200 sales in a month (3rd person in company history).
Timeline
Insurance Sales Advisor
Your Insurance
02.2024 - Current
Disability Support Worker
Meraki Care
09.2023 - 02.2024
Warehouse Storeperson
East West Drilling And Mining Supplies
02.2023 - 09.2023
Operations Team Member
Bunnings Warehouse
03.2022 - 12.2022
Crew Coach
McDonald's
04.2018 - 02.2022
High School Diploma -
Shalom College