Frédérique Matry
Seacliff,SA
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over a 25-year career. Tenacious manager with strategic and analytical approach to solving problems, bringing in customers and accomplishing profit targets. Talented in identifying and capitalizing on emerging market trends and revenue opportunities. I am a passionate National Sales Manager with over 20 years of experience coaching and building sales teams to reach performance goals. Focused, organized and committed to fostering high-productivity and morale. Advanced communication and presentation skills.
Overview
25
25
years of professional experience
Work History
National Sales Manager
BusiSoft AV
10.2017 - Current
- Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
- Established and adjusted selling prices by monitoring costs, competition and supply and demand.
- Negotiated and closed agreements with large customers and monitored and analyzed performance metrics.
- Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Attended events, training seminars and manufacturer product showcases.
- Managed national sales programs, supervised [Number] sales representatives and evaluated KPIs for promotional opportunities.
- Liaised with marketing and product development departments to maintain brand consistency.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Empowered and led driven sales team to build product awareness and exceeded revenue targets.
- Directed effective hiring, orientation, training, development and retention of sales staff to maximize team performance.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
- Trained and developed exceptional sales leaders.
- Met with customers to deliver sales presentations, negotiate contracts and promote services.
Major Accounts Manager South Australia
Flexigroup
11.2016 - 10.2017
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Strengthened communication skills through regular interactions with others.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
Account Manager South Australia
Qualifi
07.2013 - 11.2016
- Exceeded Sales Target.
- Was awarded Account Manager of the years on 2 consecutive years.
- Worked on the growth of the CI market by organising training and workshops.
- Trained Staff in store on brands and products, always basing my script on story telling, craftsmanship and passion.
- Managed difficult national accounts like Harvey Norman and JB HiFi.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
- Excellent communication skills, both verbal and written.
Area Sales Manager South Australia
Audio Products Group
06.2011 - 07.2013
- Developed and maintained courteous and effective working relationships.
- Identified issues, analyzed information and provided solutions to problems.
- Participated in team projects, demonstrating an ability to work collaboratively and effectively.
- Cultivated interpersonal skills by building positive relationships with others.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Drove team revenue totals by bringing in top sales numbers.
- Offered new and existing customers profitable products to maintain strong territory-wide revenue.
- Grew businesses by adopting market expansion strategy to serve different customer needs.
- Carefully analyzed data to determine most effective sales strategies.
- Targeted prospects in other territories through careful research of competitor products, services, and trends.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Exceeded targets by building, directing, and motivating high-performing sales team.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Communicated regularly with territory, regional, and strategic managers for daily support and strategic planning for accounts.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Worked diligently to resolve unique and recurring complaints, promoting loyalty, and enhancing operations.
Store Manager
The Bose Store
03.2006 - 05.2011
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Reconciled daily sales transactions to balance and log day-to-day revenue.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
Store Manager
Grenfell HiFi
09.1999 - 02.2006
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
- Assisted with hiring, training and mentoring new staff members.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Trained and guided team members to maintain high productivity and performance metrics.
Sales Consultant
HiFi Acoustics
11.1998 - 09.1999
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to telephone and in-person requests for information.
Translator
FIFA 98 World Cup
06.1998 - 09.1998
- Translated documents and conversations from English to French and French to English for the Jamaican Team during the 1998 Football World Cup in France.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Listened to recordings and translated confidential information.
- Applied cultural understanding to discern specific meanings beyond literal written words.
- Replicated flow, style, and overall meaning of original texts.
- Provided verbal summaries of non-English documents to diverse audiences.
- Researched cultural etiquette and specific use of slang words.
- Interpreted conversations during interviews on national TV.
Education
Bachelor of Arts - Marketing And Corporate Communication
Université Nancy II
Nancy, France07.1998
Cambridge English Proficiency (CPE) - English
Cambridge University
London United Kingdom09.1996
Baccalauréat With Major in Economic Sciences - Général
Lycée Edme Bouchardon
Chaumont, France07.1995
Skills
- Account Servicing
- Territory Expansion
- Solution Selling
- New Business Opportunities
- Product Sales
- Business Objective Analysis
- Client Base Retention
- Strategy Management
- Sales Expertise
- Product Marketing
- Trend Analysis
- Profitability Assessments
- Cross-Channel Marketing
- Brand Representation
- Coaching and Training
- Staff Training
- Business Development
- Sales Strategies
- Networking Expertise
- Client Relations
- Key Account Management
- Performance Improvement
Languages
French
Native or Bilingual
Timeline
National Sales Manager
BusiSoft AV
10.2017 - Current
Major Accounts Manager South Australia
Flexigroup
11.2016 - 10.2017
Account Manager South Australia
Qualifi
07.2013 - 11.2016
Area Sales Manager South Australia
Audio Products Group
06.2011 - 07.2013
Store Manager
The Bose Store
03.2006 - 05.2011
Store Manager
Grenfell HiFi
09.1999 - 02.2006
Sales Consultant
HiFi Acoustics
11.1998 - 09.1999
Translator
FIFA 98 World Cup
06.1998 - 09.1998
Bachelor of Arts - Marketing And Corporate Communication
Université Nancy II
Cambridge English Proficiency (CPE) - English
Cambridge University
Baccalauréat With Major in Economic Sciences - Général
Lycée Edme Bouchardon
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