I am a successful professional in accounts. I oversaw procedures ensuring they were followed within the collections area, maintaining the daily workflow of the collections officers and ensuring that the 30-60 days overdue accounts were kept to a minimum. I prepared monthly manual billings, adjustments (Debits or Credits), I handled customer’s disputes/problems, reconciliations, cash flow, correspondence, reports, Service cancellations/additions and/or modifications, Debt recoveries, coaching other staff members, setting monthly targets, credit approvals (new customers) & processing of Journals. My Strengths include: Leadership, training, time management, relationship building and public speaking.