Fred Ruremesha - Curriculum Vitae
Perth,WA
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
Work History
Sales Representative
JOHNNY BIGG
03.2021 - Current
- Increased sales revenue by identifying and targeting high-potential accounts.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Generated additional sales opportunities with upselling and cross-selling techniques.
Laborer
Safety Barriers
12.2018 - 07.2020
- Collaborated with team members to carry out efficient work with optimal safety and achieve timetables.
- Managed loading and unloading of routine shipments, maintaining organized and secure materials to minimize damage.
Sales Assistant
Simply Energy
01.2018 - 11.2018
- Provided pricing information to customers regarding specific products.
- Assisted customers with prompt and polite support in-person and via telephone.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Boosted team profits with efficient time and resource management focused on meeting and exceeding sales targets.
Customer Service Representative
Hungry Jacks
02.2017 - 02.2018
- Responded to customer requests for products, services and company information.
- Preserved revenue streams by utilizing strong communication and negotiation skills.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Volunteer
People Who Care
08.2016 - 09.2016
- Coordinated schedules and assignments for volunteer staff, maximizing team efficiency and effectiveness.
- Organized individual referrals to obtain community service, including advocating for needs and resolving roadblocks.
Education
Bachelor of Science - Biomedical Sciences
Murdoch University
90 South St, Murdoch10.2024
High School Diploma -
Holy Cross College
Ellenbrook 10.2018
Skills
- Loading and Unloading Proficiency
- Construction Knowledge
- Materials Handling
- Safety and compliance
- Cash register operations
- Customer assistance
- Stocking and Replenishing
Affiliations
- Matthew Gray, +614 403 369 848 Matthew.gray@tollgroup.com
- Jean Topliss, +6148 787 643 Jean.Topliss@cewa.edu.au
- Jesse Holdman, 0497879975 Jesseholdman18@hotmail.com
- Jason Da'silva 0433877759 jasond@jhonnybigg.com
Timeline
Sales Representative
JOHNNY BIGG
03.2021 - Current
Laborer
Safety Barriers
12.2018 - 07.2020
Sales Assistant
Simply Energy
01.2018 - 11.2018
Customer Service Representative
Hungry Jacks
02.2017 - 02.2018
Volunteer
People Who Care
08.2016 - 09.2016
Bachelor of Science - Biomedical Sciences
Murdoch University
High School Diploma -
Holy Cross College
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