Fred Turner
Toowoomba,QLD
Summary
Enthusiastic Store Team Member focuses on exceptional customer service by greeting customers, assisting with store inquiries and ringing purchases using POS system. Participates in proactive team efforts to achieve departmental and company goals. Works to deliver positive customer experiences in clean, well-maintained store.
Overview
2
2
years of professional experience
Work History
Store Team Member
Spar Middle Ridge
03.2022 - 09.2023
- Organized and recovered shelves, put away returns and cleaned spills and messes to maintain high standards throughout sales floor.
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Used cash register to tally purchases, collect payment and execute fast and friendly check-out experiences.
- Cleaned counter areas, floor and restrooms to meet safety and sanitation regulations.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
- Used computer and point of sale system knowledge to process transactions, perform product lookups and verify inventory availability.
- Communicated pleasantly and professionally when answering phones, two-way radio calls and making announcements over PA system.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Managed efficient cash register operations.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Prioritized helping customers over completing other routine tasks in store.
- Monitored customers for signs of security concerns and escalated issues to management.
Babysitter
Cedric Vignal
05.2021 - 12.2022
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Taught children to organize toys, wash hands, and share by leading by example.
- Monitored children's play activities to verify safety.
Education
No Degree - High School
Toowoomba Anglican College And Preparatory School
Toowoomba, QLD10.2024
Skills
- Loss Prevention
- Store Organization
- Customer Assistance
- Inventory Management
- Product Knowledge
- Cash Handling
- Retail Merchandising
- Payment Processing
- Positive Customer Engagement
- Documentation and Reporting
- Ability to Lift 40 Pounds
- Dispute Mediation
- Merchandise Receiving and Handling
- Reliable and Responsible
- Sales Records Management
- Exceeding Customer Expectations
- Staff Support
- Attention to Detail
- Organization
- Goal-Driven
- Merchandise Recommendations
- Relationship Building
- Register Opening and Closing
- Store Policies and Procedures
- Purchase Packaging
- Informed Product Selections
- Strong Communication and Interpersonal Skills
- Decision-Making
- Information Analysis
- Speech Clarity
- Product Merchandising
- Basic Mathematics
- Merchandising and Display
- Special Orders
- Building Customer Loyalty
- Cash Register Operation
- Team Cooperation
- Item Ticketing and Pricing
- Customer Service
- Adaptable and Flexible
- Meeting Sales Goals
- Team Leadership
- Safety and Cleanliness Standards
- Energy and Physical Stamina
Rugby Union Opens
Created great teamwork and communication skills when playing Rugby Union, played it since the age of 8 and have continued to until currently.
Timeline
Store Team Member
Spar Middle Ridge
03.2022 - 09.2023
Babysitter
Cedric Vignal
05.2021 - 12.2022
No Degree - High School
Toowoomba Anglican College And Preparatory School
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