FREDDY BUDI GUNAWAN

Energic, Excellent Organisation, Communicative and Relationship-building skill, Administrative with 12 years experience working, Friendly, seeking a challenging opportunity in Customer Service Industry

• On and off alarm every morning and after closing time
• Checking Stock level
• Stock take
• Tidy up
• Serving customer
• Taking order from customer
• Lay by
• Taking care of customer's complaint
• Maintain good relationship with all new customer and regular customer
• Deal with angry customer who are not happy to our product
• Cash handling
• Cash closed after closing time
• Deal with stealing and rude customer
• Report the sales to head office and deal with representative for each cigarette company
• Giving discount or promo to all gift which are not selling
• Ordering stock & gift
• Deal with Representative from cigarette company regarding any promo on cigarettes or gift
• Manage the shop and re-manage the shop to look great every week
• Maintain all the prices on gifts on special day like Christmas, Mother’s day, Easter etc.
• Look after the cash every day
• Do the banking every week and the change fund money as well.
• I am also doing the order and deal with gift company
• Put new barcode in the system so everything in the store must be scanned at the right prices
• Be ready on the phone for 24 hours if any break-in at night to the store
• Deal with centre management & head office regarding lease
• Deal with supplier from overseas for gift
• Giving Employer advise for update new arrival gift on the market
• Attend on big event from cigarette supplier to maintain good realtionship

Name : FREDDY BUDI GUNAWAN

Email : freddy_gunawan89@yahoo.com

Phone Number : 0415692974 

Address : 52 Chauvin st, Robertson, BRISBANE, QLD 4109