Freddy Garay
Melbourne,VIC
Summary
A highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. The gap in my resume is due to travel in Australia, New Zealand and SE Asia in which I gained work experience in hospitality, construction and sales.
Overview
16
16
years of professional experience
Work History
Assistant Building Manager
Essential
Melbourne, VIC
02.2023 - Current
- supporting the efficient operation and maintenance of residential properties
- assisting with the coordination of facility maintenance tasks, vendor management and tenant relations
- Proficient in conducting regular inspections to identify maintenance needs and ensure compliance with safety regulations
- Committed to supporting the Building Manager in achieving operational excellence and delivering exceptional service to tenants and stakeholders.
- Ready to leverage skills and enthusiasm to contribute effectively to the success of a dynamic building management team.
Operations Supervisor
Between2Buns
Melbourne, VIC
10.2018 - 11.2022
- Developed initiatives for process improvement and reviewed and assessed ongoing operations.
- Identified areas for improvement and implemented new processes to enhance overall company quality and performance.
- Investigated and completed reports for work-related injuries
- Engaged employees to create a safe, energetic work environment through feedback and recognition.
- Resolved customer complaints or answered customers' questions.
Restaurant Manager
The Graham Hotel
Melbourne, VIC
09.2017 - 09.2018
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
- Updated computer systems with new pricing and daily food specials.
- Prepared employee schedules to maintain appropriate staffing levels during peak periods.
Facility Operations Team Member
Unibail-Radamco-Westfield
Leipzig, SXN
01.2015 - 11.2015
- Inspected facilities and proactively detected and diagnosed potential or actual maintenance or repair needs
- Recorded facilities' work in official logs and meticulously tracked and followed recommended maintenance schedules to keep the company operating smoothly and meeting customer needs.
- Ordered parts, supplies or equipment from catalogues or suppliers.
- Kept thorough records of service actions and customer information.
- Recorded type and cost of maintenance or repair work.
Assistant Office Manager
Design offices Leipzig
Leipzig, SXN
09.2013 - 12.2014
- Collaborated closely with the Office Manager to effectively smooth and improve office operations.
- Managed and distributed incoming and outgoing mail and packages for staff.
- Documented daily office activities in report logs for senior management review, smoothly implementing suggested operational changes to eliminate process gaps.
- Booked hotel rooms, car rentals and flights for company trips and conferences.
- Managed office inventory and placed new supply orders.
- Implemented and maintained company protocols to facilitate smooth daily activities.
Assistant F&B Manager
strandhotel fischland
Dierhagen, MVP
07.2012 - 07.2013
- Scheduled and coordinated meetings, appointments and travel arrangements for managers or supervisors.
- Served as contact person and source of information to maintain good communication with clients.
- Checked stock to determine inventory levels and maintain office supply products.
- Coordinated repairs for venue equipment to keep equipment functional and running.
Receptionist
CP-Hotels
Leipzig, SXN
12.2011 - 06.2012
- Scheduled and confirmed appointments.
- Delivered administrative support to team members by making copies, sending faxes, organizing documents and rearranging schedules.
- Maintained daily calendars, set appointments with clients and planned daily office events.
- Processed payments and updated accounts to reflect balance changes.
Apprenticeship Restaurant Manager
DonCamillo&Peppone
Leipzig, SXN
08.2008 - 11.2011
- combined education in FOH and BOH at the premises for 3 years
- entry-level management skills including, customer service, time management, the hierarchy of command
- events attendance
Education
Advanced Diploma - Leadership And Management
AAPoly Melbourne
Melbourne10.2020
Diploma - Hospitality Administration And Management
AAPOLY
Melbourne09.2018
Associate of Arts - Business Economics
S.E-Schule
Leipzig06.2014
Graduate Degree - Hospitality
S.E.-Schule
Leipzig06.2011
Skills
- Budgeting and Cost Control Strategies
- Schedule Coordination
- Complex Problem Solving
- Multitasking and Organisation
- Customer Service
- Staff Development and Training
- Time Management
- Quality Assurance
- Recruitment and Hiring
- Microsoft Office
- Appointment Scheduling
- Adaptable and Resilient
- Maintenance Coordination
- Attention to Detail
Languages
German
Native/ Bilingual
English
Full Professional
Timeline
Assistant Building Manager
Essential
02.2023 - Current
Operations Supervisor
Between2Buns
10.2018 - 11.2022
Restaurant Manager
The Graham Hotel
09.2017 - 09.2018
Facility Operations Team Member
Unibail-Radamco-Westfield
01.2015 - 11.2015
Assistant Office Manager
Design offices Leipzig
09.2013 - 12.2014
Assistant F&B Manager
strandhotel fischland
07.2012 - 07.2013
Receptionist
CP-Hotels
12.2011 - 06.2012
Apprenticeship Restaurant Manager
DonCamillo&Peppone
08.2008 - 11.2011
Advanced Diploma - Leadership And Management
AAPoly Melbourne
Diploma - Hospitality Administration And Management
AAPOLY
Associate of Arts - Business Economics
S.E-Schule
Graduate Degree - Hospitality
S.E.-Schule
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