Freddy Peng
Melbourne,VIC
Summary
A highly motivated and bilingual sales professional (Mandarin and English), known for a positive, energetic attitude, and exceptional team collaboration. Proven track record in delivering outstanding sales performance by identifying customer needs, building strong client relationships, and consistently exceeding targets. Eager to contribute language skills and sales expertise to drive business growth and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bartender
Mongkok Tea House
Melbourne, VIC
02.2025 - Current
- Greeted customers and provided excellent customer service.
- Adhered to state regulations regarding serving alcohol responsibly.
- Organized storeroom inventory of supplies such as cups, napkins, straws.
- Managed bar area, cocktail design and menu and handled inventory, regulation compliance, and customer relationships.
Sales Associate
Coach Australia
Gold Coast, QLD
06.2023 - 01.2025
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Assisted customers with product selection, sizing and styling.
- Greeted customers and provided exceptional customer service.
- Helped customers find specific products, answered questions, and offered product advice.
- Worked with fellow sales team members to achieve group targets.
- Developed promotional strategies to increase sales volume.
Education
Certificate III & IV In Fitness
TAFE QLD
QLD12-2024
Bachelor - Department of Food & Beverage Management
JINWEN University of Science And Technology
Taiwan06-2016
Skills
- Customer service
- Product knowledge
- Communication skills
- Sales expertise
- Problem-solving skills
- Teamwork and collaboration
- Display setup
- Contact follow-up
Certification
- Certificate III in Fitness
- Certificate IV in fitness
- Attain provide first aid
Languages
English
Professional
Mandarin
Native/ Bilingual
References
Lisa Craig
Store manager
Coach Harbour Town
Tel: +61 418 526 098
Timeline
Bartender
Mongkok Tea House
02.2025 - Current
Sales Associate
Coach Australia
06.2023 - 01.2025
Certificate III & IV In Fitness
TAFE QLD
Bachelor - Department of Food & Beverage Management
JINWEN University of Science And Technology
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