Frederic Rauturier
Fitzroy,Australia
Summary
Customer-oriented professional with experience in retail and hospitality across Australia and France. Expertise in sales support, merchandising, and stock handling in fast-paced environments. Trilingual in English, French, and Spanish, fostering effective communication with diverse clientele. Seeking a customer-facing role in a collaborative workplace after a period of caregiving and postgraduate study.
Overview
16
16
years of professional experience
Work History
Postgraduate researcher on a scholarship
RMIT
01.2022 - 12.2025
-
Caregiver
03.2016 - 12.2021
Store Assistant
Title Store, Gertrude street
Fitzroy
10.2015 - 02.2016
- Assisted customers with product selection and inquiries, enhancing shopping experience and ensuring informed purchase decisions.
- Processed customer payments using point-of-sale systems, cash registers, and credit card machines.
- Organized and stocked merchandise, ensuring presentation standards to attract customers and support sales.
- Handled customer complaints professionally, facilitating quick issue resolution by reporting to supervisors.
Waiter and Barista
George’s Paragon Seafood Restaurant
Sanctuary Cove
05.2015 - 09.2015
- Greeted guests and answered questions about menu items.
- Suggested additional items to customers based on their preferences and needs.
- Prepared and served coffee and teas.
- Maintained cleanliness and organization of dining areas throughout shifts.
Record Store Clerk
Gibert Joseph
Paris, France
02.2010 - 04.2015
- Assisted customers with music recommendations and tailored advice
- Managed inventory, including stock monitoring, restocking, and product availability
- Set up promotional displays and arranged merchandise to support sales
- Placed special orders with suppliers and coordinated with other stores to source requested items
- Worked collaboratively with team members to ensure smooth daily operations
Education
PhD - Global streaming platforms in France
RMIT University
12-2025
Skills
- Friendly
- Energetic
- Reliable
- Customer-service background
- Comfortable working in busy environments
- Able to connect with people from diverse cultural backgrounds
- Trilingual (English, French and Spanish)
Languages
French
Native/ Bilingual
Spanish
Full Professional
Timeline
Postgraduate researcher on a scholarship
RMIT
01.2022 - 12.2025
-
Caregiver
03.2016 - 12.2021
Store Assistant
Title Store, Gertrude street
10.2015 - 02.2016
Waiter and Barista
George’s Paragon Seafood Restaurant
05.2015 - 09.2015
Record Store Clerk
Gibert Joseph
02.2010 - 04.2015
PhD - Global streaming platforms in France
RMIT University