Freeman Goldsworthy
Lismore Heights,NSW
Summary
With nine years of industry experience, including a key role at Northern Air Refrigeration, I excel in both service work and installations across a wide range of systems and brands. My ability to diagnose and repair complex issues, combined with exceptional communication skills, ensures high client satisfaction and retention. Proficient in technical and collaborative skills, I consistently deliver quality workmanship and innovative solutions.
Overview
2023
2023
years of professional experience
Work History
Service Technician
Northern Air Refrigeration
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Maintained detailed records of service calls, enabling better tracking of recurring issues and proactive solutions implementation.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
- Provided on-call support outside of normal business hours, ensuring uninterrupted service for clients experiencing emergencies or critical failures.
- Enhanced client retention through exceptional communication skills and a commitment to addressing concerns promptly.
Service Technician
Artisan Air
01.2020 - 10.2022
- Maintained, installed and serviced diverse HVAC and refrigeration equipment.
- Adhered to safety protocols and policies to reduce workplace hazards.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Consistently met project deadlines under pressure situations while maintaining high-quality workmanship standards.
- Collaborated with team members to complete complex installations, ensuring seamless integration of new systems.
Air Conditioning and Refrigeration Apprentice
AC Electricool
03.2016 - 08.2019
- Assist in installation, maintaining and servicing HVAC and refrigeration equipment as an apprentice
- Implemented innovative solutions to complex problems encountered during refrigeration system installations or repairs.
- Enhanced practical skills by assisting experienced professionals in various tasks.
- Adhered to company policies, procedures, and safety guidelines during daily work activities.
- Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
- Observed experienced professionals in action, gaining valuable insights into best practices within the field.
Education
Air Conditioning And Refrigeration Cert 3 - Air Conditioning And Refrigeration
Grafton Tafe
Grafton, NSW09.2021
High School Certificate - General High School
Ballina High School
Ballina, NSW03.2016
Skills
- 9 years industry experience
- Service work and install proficient
- Experience with diverse range of brands including warranty work for Daikin, Fujitsu, Mitsubishi Electric
- Experience with diverse range of systems including freezers, cool rooms, underbench fridges, split systems, ducted systems, cassettes, under ceiling, chilled water systems, air handlers, CRAC/CRAH systems, ice machines as well as some BMS and ELV control circuits (PLCs etc)
Timeline
Service Technician
Artisan Air
01.2020 - 10.2022
Air Conditioning and Refrigeration Apprentice
AC Electricool
03.2016 - 08.2019
Service Technician
Northern Air Refrigeration
Air Conditioning And Refrigeration Cert 3 - Air Conditioning And Refrigeration
Grafton Tafe
High School Certificate - General High School
Ballina High School
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