Freja Axelsson
Raleigh,NSW
Summary
Experienced customer service professional with a strong commitment to meeting individual needs. Exceptional communication skills in all areas. Approachable and adaptable, able to handle any task with a friendly and open-minded attitude. Efficient Problem solver with an ability to work under stress and pressure.
Overview
5
5
years of professional experience
Work History
Stylist
Lovisa
Coffs Harbour, NSW
03.2024 - Current
- Delivered exceptional results by applying successful sales tactics in order to surpass key performance indicators when promoting various products.
- Adapted styling techniques to meet the unique requests of each customer.
Housekeeper and Bartender
Diggers Tavern
Bellingen, NSW
10.2023 - Current
- Enhanced overall patron satisfaction by consistently upholding high standards in housekeeping and cleaning duties.
- Provided diligent beverage service to a diverse range of customers.
- Ensured smooth operations of the bar through attentive handling of equipment such as beer kegs and POS systems.
Team Leader
Zambrero
Coffs Harbour, NSW
10.2021 - 09.2023
- Delivered friendly service to patrons and executed food handling responsibilities.
- Maintained workplace hygiene through effective management of cleaning duties, including sweeping, mopping, sanitizing, and washing up.
- Managed cash transactions, operated point-of-sale systems, and conducted inventory counts.
Apprentice
Poppy & Rose Beauty Co.
Bellingen, NSW
01.2022 - 11.2022
- Maintained accuracy in cash handling and register operations.
- Contributed to enhancing the overall client experience through skilled execution of beauty services.
- Responsible for stock management, ensuring cleanliness, and organizing appointments.
Carpenters Assistant
AUSWE
Coffs Harbour Area, NSW
01.2021 - 03.2022
- Played a key role in performing general tasks including plastering, painting, and physical labor.
- Handled material transportation logistics and maintained efficient invoice processing.
After School Team Member
Kombu Whole Foods
Bellingen , NSW
06.2021 - 02.2022
- Provided customer assistance and maintained shelf inventory.
- Successfully oversaw cleanup tasks and aided in invoice management.
Customer Service Team Member
KFC
Nambucca Heads, NSW
01.2020 - 05.2021
- Interacted with customers and handled financial transactions
- Operated equipment while managing stock and cleaning responsibilities.
Education
HSC Graduate -
Bellingen High School
Bellingen, NSW09-2023
Skills
- Communication
- Creative Thinking
- Flexibility
- Multitasking and Organization
- Teamwork and Collaboration
- Customer Service
Accomplishments
- Certificate II in Hospitality, completed 2023
- Basics Barista Course, completed 2023
- Patient Manual Handling Certification, completed 2023
- RSA and RCG Certification, completed through Coffs Community College
- TAFE Certificate IV in Beauty Therapy (commenced 2022, no longer partaking)
Hobbies and Interests
Creative projects - Psychology and health - Nature and the outdoors - Film and TV - Beauty and wellness
Timeline
Stylist
Lovisa
03.2024 - Current
Housekeeper and Bartender
Diggers Tavern
10.2023 - Current
Apprentice
Poppy & Rose Beauty Co.
01.2022 - 11.2022
Team Leader
Zambrero
10.2021 - 09.2023
After School Team Member
Kombu Whole Foods
06.2021 - 02.2022
Carpenters Assistant
AUSWE
01.2021 - 03.2022
Customer Service Team Member
KFC
01.2020 - 05.2021
HSC Graduate -
Bellingen High School
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