Summary
Work History
Education
Skills
Languages
Timeline
Generic

FRESHTA SHERZAD

Narre Warren South,Australia

Summary

A results-driven individual with extensive experience in hospitality, skilled in delivering exceptional customer support, managing transactions, and guiding teams under pressure. I have a proven ability to handle diverse customer needs while maintaining operational efficiency. My goal is to develop new skills, gain valuable experience, and collaborate with experienced professionals who can provide guidance and support for my growth within the role. I am eager to contribute my skills to meet customer needs, foster positive relationships, and support team success. With a strong enthusiasm for learning and a commitment to excellence, I aim to make a meaningful impact in any workplace I join.

Work History

Store Team Member

3 Bros Kebab
  • Ensured store presentation met company standards by arranging displays attractively, and keeping shelves well-stocked.
  • Streamlined checkout process, accurately handling cash transactions, and maintaining balanced registers.
  • Developed strong relationships with regular customers, which increased return visits.

Team Member

Falooda House Clyde
  • Collaborated with team members to streamline tasks for efficient service delivery during peak hours.
  • Utilized excellent communication skills to address customer inquiries and concerns.
  • Documented customer orders and conveyed tickets to the kitchen staff.

Reception Team Member

Almas Reception
  • Organized and maintained a clean, welcoming reception area, contributing to a positive first impression for guests.
  • Provided outstanding customer service while managing diverse tasks efficiently.
  • Skilled in handling guest inquiries, while demonstrating respect, friendliness, and a willingness to help wherever needed.

Pick/Packer

The Diggers Club
  • Sustained a clean and safe working environment by adhering to safety protocols, and maintaining an organized workspace.
  • Reduced order fulfillment errors by diligently following established protocols for picking, packing, and shipping procedures.
  • Ensured timely shipment of products by prioritizing urgent orders and coordinating with warehouse team members.

Education

High School Graduate -

Narre Warren South P-12 College
Narre Warren South, VIC

Skills

  • Reliability and punctuality
  • Adaptable and flexible
  • Time management
  • Collaboration and teamwork
  • Friendly and patient
  • organised

Languages

English

Persion

Timeline

Store Team Member

3 Bros Kebab

Team Member

Falooda House Clyde

Reception Team Member

Almas Reception

Pick/Packer

The Diggers Club

High School Graduate -

Narre Warren South P-12 College

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FRESHTA SHERZAD