Freshta Taheri
Sydney,Australia
Summary
Multilingual community services professional with over 11 years of experience in education, training, and advocacy. Strong background in supporting women, children, and minority groups. Currently studying Community Services in Australia and passionate about helping newcomers build independence and confidence.
Overview
16
16
years of professional experience
Work History
Volunteer
TAFE NSW
Sydney, NSW, Australia
09.2024 - 06.2025
- Provided interpreting and cultural support.
- Assisted families in completing enrolment forms for childcare and schools.
- Guided clients in online services such as rent payments, banking via apps, and driving test registration.
- Assisted clients with food and clothing support.
- Supported clients with urgent and special needs.
Volunteer
Settlement Services International (SSI)
Australia
02.2024 - 03.2024
- Supported migrants and refugees in learning digital literacy skills (computer use, email, apps).
- Assisted clients in accessing online community services.
- Provided interpreting and facilitated cross-cultural communication.
- Worked with SSI staff to improve digital access for newcomers.
Volunteer
Woolworths
Australia
11.2023 - 01.2024
- Gained practical experience in retail operations.
- Assisted customers with enquiries and service at checkout.
- Helped with stock organisation and product display.
- Developed workplace communication skills in a fast-paced environment.
Cultural Affairs Officer and Senior Teacher
TVET Authority
Afghanistan
02.2018 - 08.2021
- Managed education programs, guided teachers, and supported student learning with a focus on inclusion.
Trainer & Curriculum Developer
GIZ Office
Afghanistan
03.2015 - 01.2018
- Designed and delivered training content for community leaders and trainers.
Coordination Officer
Ministry of Women’s Affairs
Afghanistan
11.2009 - 01.2015
- Supported women and minority communities through stakeholder engagement and program delivery.
Education
Bachelor of Arts - Dari Literature
Kabul University
Cert IV - Community Services
TAFE Granville
Granville07.2025
Cert III - English for further study
TAFE Granville
Granville07.2024
Cert III - Business Administration
Aurora Institute
01.2023
Skills
- Client support and guidance
- Multilingual communication & interpreting
- Punctual and Hard-working
- Workshop facilitation & training delivery
- Cultural consultancy & advocacy
- MS Office
- Google Workspace
- MS Teams
Other
Extensive work with women, children, minorities, and diverse communities (linguistic, religious, and gender)
References
Available upon request
Timeline
Volunteer
TAFE NSW
09.2024 - 06.2025
Volunteer
Settlement Services International (SSI)
02.2024 - 03.2024
Volunteer
Woolworths
11.2023 - 01.2024
Cultural Affairs Officer and Senior Teacher
TVET Authority
02.2018 - 08.2021
Trainer & Curriculum Developer
GIZ Office
03.2015 - 01.2018
Coordination Officer
Ministry of Women’s Affairs
11.2009 - 01.2015
Bachelor of Arts - Dari Literature
Kabul University
Cert III - Business Administration
Aurora Institute
Cert IV - Community Services
TAFE Granville
Cert III - English for further study
TAFE Granville