Creative Arts
Freya Occleshaw
Barista | Youth Consultant & Project Lead
Concord,NSW
Summary
Experienced youth project manager adept at completing projects with confidence and skill. History of performing well under pressure and accomplishing successive assignments with high accuracy. Experienced in fast-paced environments and adapts well to changing situations.
Additional five years experience in customer service as a barista.
Overview
5
5
years of professional experience
Work History
Barista
Wild Ryes Baking & Roasting Co.
01.2019 - 01.2024
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Maintained a clean and organized workspace for optimal productivity and safety.
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system.
- Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served.
Youth Consultant
Social Justice Advocates
01.2023 - 01.2024
- Improved youth engagement by implementing innovative communication strategies and interactive workshops.
- Collaborated with community organisations to provide comprehensive support services for young clients.
- Coordinated volunteer efforts within the organisation which resulted in increased community engagement.
- Provided one-on-one mentoring, resulting in improved self-esteem and goal-setting abilities among clients.
- Assisted in grant writing efforts to secure funding for new initiatives and enhance existing programs.
- Conducted outreach activities to increase program visibility within the local community and attract new participants.
Project Lead
Crunchtime Australia
12.2023 - Current
- Collaborated with team members, fostering professional growth and increasing overall team efficiency.
- Reduced project completion timeframes through strategic resource allocation and efficient task delegation.
- Collaborated with cross-functional teams to ensure seamless integration of various project components.
- Saved costs on multiple projects by identifying opportunities for process improvement and implementing cost-effective solutions.
- Developed comprehensive project plans that clearly outlined objectives, timelines, budgets, risks, and success metrics.
- Communicated with various businesses, volunteer organisations, and individuals to ensure maximum project impact and outreach.
Education
High School Diploma -
Eden Marine High School
Eden, NSW11.2022
Skills
- Espresso Machine Operation
- Exceptional Customer Service
- Opening and Closing Duties
- Client Communications
- Interpersonal skills
- Project Management
- Youth Engagement
- Nonprofit Management
- Emergency Response
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Part TimeImportant To Me
Flexible work hoursPersonal development programsInterests
Humanitarian & Medical Work
Timeline
Project Lead
Crunchtime Australia
12.2023 - Current
Youth Consultant
Social Justice Advocates
01.2023 - 01.2024
Barista
Wild Ryes Baking & Roasting Co.
01.2019 - 01.2024
High School Diploma -
Eden Marine High School
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