- Pilates
- Gym
- Hiking
- Volunteering
Freya Ramsey
Brisbane
Summary
Developed skills in client relationship management and effective communication in fast-paced environment. Possesses ability to navigate complex situations and deliver solutions that enhance client satisfaction. Looking to transition into new field where these skills can be utilised to drive positive outcomes.
Overview
3
3
years of professional experience
Work History
Client Service Executive
Motarme
09.2024 - 02.2025
- Built a reputation as a trusted advisor to clients by consistently providing insightful analysis and actionable recommendations.
- Developed strong relationships with key clients, fostering trust and loyalty.
- Collaborated with internal teams to deliver customised solutions for clients'' unique needs.
- Managed a diverse portfolio of campaigns, ensuring top-notch customer service and support.
- Conducted regular reviews of campaign performance, identifying opportunities for growth and improvement.
Product Marketing Intern
Diligent
01.2024 - 08.2024
- Maintained a comprehensive understanding of industry trends, competitors, and customer preferences through ongoing research efforts.
- Provided support during new product development processes by conducting competitor analyses and gathering consumer feedback.
- Supported the development of product positioning and messaging based on customer needs and competitive analysis.
- Conducted market research to identify trends and opportunities, informing future marketing strategies.
Content Creation
Blackrock Cottage & Hatchd
03.2022 - 08.2024
- Researched industry trends to incorporate fresh ideas into content creation, keeping the company''s voice current and relevant.
- Enhanced social media engagement with regular, impactful content creation and active community management.
- Expanded fan base through consistent, high-quality online content creation on various platforms.
- Managed social media platforms effectively, driving organic traffic and enhancing online presence through creative content creation.
Social Media Marketing
McElhinneys
01.2023 - 06.2023
- Created visually appealing graphics for use in social media posts, improving overall aesthetic appeal of profiles and increasing user interaction.
- Participated in brainstorming sessions to generate creative ideas for campaigns.
- Researched current trends and best practices to develop innovative and impactful campaigns.
- Increased brand visibility by creating and implementing targeted social media campaigns.
- Organized and managed social media contests, giveaways, or events to further engage with the target audience and increase brand awareness.
Education
Bachelor of Business - Marketing And Sales
Atlantic Technological University
Galway05-2024
Skills
- Time management skills
- Clear communication skills
- Strong negotiation skills
- Client relationship building
- Teamwork and collaboration
- Problem-solving
- Attention to detail
Interests
Timeline
Client Service Executive
Motarme
09.2024 - 02.2025
Product Marketing Intern
Diligent
01.2024 - 08.2024
Social Media Marketing
McElhinneys
01.2023 - 06.2023
Content Creation
Blackrock Cottage & Hatchd
03.2022 - 08.2024
Bachelor of Business - Marketing And Sales
Atlantic Technological University
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