Froilan John Suyan
Gosford,NSW
Summary
Reliable and upbeat worker,successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
2
2
years of professional experience
Work History
Delivery Driver
Door Dash
12.2023 - Current
- Inspected load security and checked for damages.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Successfully avoided time delivery delays by carefully planning best routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
Shop Attendant
Kmart Tuggerah
10.2022 - 03.2023
- Handled returns and exchanges smoothly while adhering to company guidelines, ensuring customer satisfaction throughout the process.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Developed strong rapport with customers and created positive impression of business.
- Recommended complementary purchases to customers, increasing revenue.
Helper
Inflatable World Charmhaven
06.2022 - 03.2023
- Completed daily tasks accurately and on-time to support shop needs.
- Disassembled broken, defective, and worn out equipment to aid with repairs.
- Remained calm and composed in tense situations involving angry or upset customers.
- Provided excellent customer service, answering inquiries and directing customers to appropriate personnel.
Dog Walker
Madpaws Co.
01.2022 - 05.2022
- Fed, walked, and cared for dogs during owners' absences and out-of-town trips.
- Increased client satisfaction by providing timely and attentive care for their pets.
- Washed, trimmed and brushed animals to maintain good grooming standards.
Education
No Degree - Grade 11
Mary Mackillop College Warnervale
Warnervale, NSW12.2022
Skills
Patience and Empathy
Engaging with Diverse Customers
Reliable and Responsible
Customer Assistance
Honest and Dependable
Team Cooperation
Safety and Cleanliness Standards
Timeline
Delivery Driver
Door Dash
12.2023 - Current
Shop Attendant
Kmart Tuggerah
10.2022 - 03.2023
Helper
Inflatable World Charmhaven
06.2022 - 03.2023
Dog Walker
Madpaws Co.
01.2022 - 05.2022
No Degree - Grade 11
Mary Mackillop College Warnervale
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