Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

Fuad Obaid Said Al-Kharusi

Summary

My professional background has furnished me with valuable experience in customer service, effectively handling high-pressure situations, adaptability, and creative problem-solving. In a short timeframe, I build trust and earn respect from my employers. My aspiration is to apply these skills to contribute positively to your organization. I take pride in being a dedicated and innovative individual who readily embraces challenges and strives to make a meaningful impact.

Overview

7
7
years of professional experience

Work History

Community Cleaner

ACH Group
11.2023 - Current

As a Community Cleaner at ACH Group, I have been responsible for ensuring a clean and safe environment for residents and staff in various community facilities. My role has encompassed a range of duties and responsibilities, including:


  • Sanitation and Disinfection: Implementing rigorous cleaning and sanitation protocols to maintain high levels of cleanliness and hygiene. This included thorough cleaning of common areas, restrooms, kitchens, and other high-traffic spaces.
  • Floor Care: Performing regular floor maintenance, including vacuuming, mopping, and waxing, to ensure the safety and aesthetics of the premises.
  • Waste Management: Properly disposing of waste materials and hazardous substances according to safety guidelines and environmental regulations.

Delivery driver and kitchen hand

Domino's Pizza
10.2021 - 03.2023
  • Delivered Customer Service: Consistently contributing exceptional service that exceeded expectations
  • Effective Team Collaboration: Collaborating seamlessly within a team environment to achieve common goals
  • Advanced Problem-Solving Skills: Demonstrating a knack for efficiently resolving complex issues
  • Mastered Time Management: Expertly managing time to ensure tasks were completed efficiently and on schedule.

Delivery Driver

Menulog
06.2021 - 09.2021
  • Headed customer-facing service, addressing timely deliveries to customers, interfacing with them to ensure satisfaction, and confirming their happiness with their purchase
  • Interacted with the public clearly and directly, showcasing a high capacity for effective communication
  • Resolved potential issues confidently before they could arise
  • Displayed skills in complying with rules and regulations related to food handling to manage hygiene standards.

Labourer/Assistant

Khamis Al, Pty Ltd | Harthi
07.2016 - 07.2018
  • Transported water tanks and other supplies to customers promptly and efficiently, being entrusted with this responsibility
  • Charged with understanding and appreciating the value of hard work and discipline
  • Delegated to engage and sustain effective working relationships and confidently handle conflicts when they arose
  • Gained further interpersonal communication skills.

Volunteer

Society Work
  • Managed in organizing and distributing aid to those in need.
  • Collaborated effectively with volunteers and provided aid recipients with mentoring and support through well-structured presentations.
  • Demonstrated strong organizational and time-management skills.

First Aid and CPR

CERTIFICATION
  • CPR Proficiency: Acquired comprehensive knowledge and practical skills in performing CPR on individuals of all ages, including adults, children, and infants.
  • Life-Saving Techniques: Developed the ability to recognize and respond to cardiac arrest and other life-threatening emergencies promptly and confidently.
  • AED (Automated External Defibrillator) Usage: Received training in the proper use of AED devices, enabling quick and effective defibrillation when needed to restore a person's heart rhythm.

Education

Bachelor Degree of Commerce - Accounting and Corporate Finance -

The University of Adelaide

Institute of Muscat

Skills

  • Communication Skills
  • Personal Attributes
  • Problem-Solving
  • Teamwork and Collaboration
  • Time Management
  • Valid Driver's License
  • Customer Service
  • Positive Attitude
  • Goods Transport
  • Customer Service Experience

Languages

English
Arabic
Swahili

References

Rafid Rahman, Technology Graduate position in Customer Engagement

Email: rafidrahman2k17@gmail.com

Phone number: 0403 649 477

Victoria Aronis, Legal Officer at Department of Defense Australia

Email: victoria.aronis@gmail.com

Phone number: 0406 939 377

Timeline

Community Cleaner

ACH Group
11.2023 - Current

Delivery driver and kitchen hand

Domino's Pizza
10.2021 - 03.2023

Delivery Driver

Menulog
06.2021 - 09.2021

Labourer/Assistant

Khamis Al, Pty Ltd | Harthi
07.2016 - 07.2018

Volunteer

Society Work

First Aid and CPR

CERTIFICATION

Bachelor Degree of Commerce - Accounting and Corporate Finance -

The University of Adelaide

Institute of Muscat
Fuad Obaid Said Al-Kharusi