Fuangfa Labutda
Maddington,WA
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals, strong. Ability to handle multiple task. Seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
11
11
years of professional experience
Work History
Harvest Coordinator
Costa Mushrooms
11.2022 - Current
- Entered data, generated reports, and produced tracking documents.
- Productions forecasting 2 weeks in advance
- Leading over 130 employees.
- Coaching supervisors through day to day operations.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Inventoried and ordered office supplies to maintain availability of products.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Prepared agendas and took notes at meetings to archive proceedings.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Coordinated with human resources department to handle payroll and personnel databases.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Provided backup to the administrator to step in to assist with various tasks whenever employee was absent or on holiday.
- Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
- Managed, developed and trained staff, established and monitored goals, conducted performance reviews.
- Delegated daily tasks, addressed employee questions and resolved schedule issues.
- Managed team workload to reach productions targets.
- Built relationships with team members to encourage willingness to address any concerns and issue
- Occasionally helping payroll to process employees payments, updating pick report data.
Harvest Supervisor
Costa Mushrooms
11.2019 - 11.2022
- Kept operations smooth and efficient by monitoring on harvesters correctly harvesting with specific picking instructions provided
- Communicated with harvest coordinator regarding production forecasts, and harvesters attendance damage mitigation strategies.
- Monitored operations carefully to detect disease, monitor harvest and track growth.
- Participated in production meetings to align crop strategies with objectives and address issues with current products and techniques.
- Led daily meetings focused on safety, policy implementation and performance improvement.
- Built relationships with team members to encourage willingness to address any concern and issue
- Monitored workers to enforce safety regulations and warned or disciplined violators.
- Identified, removed or prevented pests and weeds, consistently protecting crop integrity and increasing yield.
- Led team of 16 skilled and learning Harvesting personnel.
- Trained each team member in correct methods for harvest each growing room
- Was a Health and Safety Rep for Harvesting
- Did Safety inspections and contacts
- Used correct terms and explained job tasks to workers as part of comprehensive daily management and process improvement strategies.
Mushroom Harvester
Costa Mushrooms
10.2017 - 11.2019
- Picked and arranged mushroom following specified instructions.
- Selected mushrooms to be harvested by studying size, shape, and colour.
- Removed and discarded damaged mushrooms to improve harvest quality.
- Harvested high volumes of quality mushrooms
- Quality-assured picked mushrooms to meet company and industry standards.
- Loaded and unloaded mushroom boxes with care to maintain quality and condition
- Utilized appropriate tools to pick and trim fruits to quality standards.
- Maintained safe work environment with standards of food and human safety regulated by Health Department.
- Operated machinery and equipment safely and responsibly, minimizing risk.
- Provided feedback to management to improve operations.
- Communicated with coworkers and management to report challenges.
- Was a Health and Safety Rep For team.
Waitress
Plenty Thai Restaurant
03.2016 - 09.2017
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Provided recommendations on menu items and upsold food and drinks to increase sales.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
- Processed orders and sent to kitchen employees for preparation.
Cleaning Contractors
Toyota Motor Company
01.2014 - 12.2016
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Organized and used industrial cleaning products following strict safety procedures.
- Maintained optimal supply levels to meet daily and special cleaning needs.
Waitress
Vipa Thai Restaurant
03.2016 - 03.2016
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Answered customers' questions, recommended items, and recorded order information.
- Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
- Helped customers with dietary restrictions, allergies and intolerances obtain safe, delicious food by working closely with kitchen staff on alternatives.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Assistant Store Leader
Thai Mart
01.2015 - 02.2016
- Managed team workload to reach production targets.
- Mentored employees to help improve skills
- Supervised daily operations by directing customer service, inventory and sales operations.
- Managed supply chain by ordering products from suppliers, negotiating prices and requiring on-time delivery.
- internationals transfer, packing online orders, stock checking, cashier, daily balance and banking
Waitress
Thai Esarn Restaurant
02.2013 - 12.2014
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers, discussed specials, and took drink orders.
- Bussed and reset tables to keep dining room and work areas clean.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
-
Costa Supervisor Development Program
Perth, WA05.2023
- Effective People Management
AIM WA
Leadership Centre03.2022
- First Aid
St John
Perth11.2021
- Health And Safety
IFAP
2019
-
IFAP Scissor Lifts
Perth, WA2018
-
Cyril Jackson Senior Campus Education Support Centre
Bassendean, WA2014
- English Language Cert II
Central TAFE
Perth2013
- General Studies
Nongphok Wittayalai High School Year12
Roi-et (Thailand)2012
Skills
- Staff Management
- Forecasting
- Team Oversight
- Microsoft Word
- Schedule Management
- Cost Management
- Customer Service
- Microsoft Outlook
- Microsoft Excel
- Payroll
Additional Information
Reference: Chuthamat Shaw (Pre & Post Harvest Manager) Chuthamat.Shaw@costagroup.com.au 0406214197
Marko Skundrzik (Harvest Supervisor) Marko.Skundrzik@costagroup.com.au 0448683783
Timeline
Harvest Coordinator
Costa Mushrooms
11.2022 - Current
Harvest Supervisor
Costa Mushrooms
11.2019 - 11.2022
Mushroom Harvester
Costa Mushrooms
10.2017 - 11.2019
Waitress
Plenty Thai Restaurant
03.2016 - 09.2017
Waitress
Vipa Thai Restaurant
03.2016 - 03.2016
Assistant Store Leader
Thai Mart
01.2015 - 02.2016
Cleaning Contractors
Toyota Motor Company
01.2014 - 12.2016
Waitress
Thai Esarn Restaurant
02.2013 - 12.2014
-
Costa Supervisor Development Program
- Effective People Management
AIM WA
- First Aid
St John
- Health And Safety
IFAP
-
IFAP Scissor Lifts
-
Cyril Jackson Senior Campus Education Support Centre
- English Language Cert II
Central TAFE
- General Studies
Nongphok Wittayalai High School Year12
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