Fu Chieh (JAY) Chuang
Southbank,VIC
Summary
Hardworking Bartender with experience in large-scale casual dining establishments. Committed to upholding highest standards of customer service and safe food handling practices. Well-versed mixologist with diverse menu of memorized drink recipes.
Overview
4
4
years of professional experience
Work History
Bartender
W Melbourne, Curious Bar
09.2022 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
F&B Attendant
Movenpick Hotel
03.2022 - 08.2022
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Kitchen Hand
Sushi Jiro
01.2022 - 06.2022
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Chopped vegetables, cut up fruit, and prepared sauces when kitchen staff was busy.
- Managed time to juggle multiple tasks simultaneously with ease.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Freight Forwarder
EverGreen Logistical Services
09.2020 - 08.2021
- Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
- Stayed on top of shipment locations and current status to update offices and customers.
- Provided tracking information to enable clients to monitor progress of shipments.
- Arranged delivery or storage of goods at destinations.
Event Coordinator
Madinat Jumeirah
01.2020 - 04.2020
- Coordinated schedules and timelines for events.
- Managed event logistics and operations.
- Brainstormed and implemented creative event concepts and themes.
- Managed administrative logistics of events planning, event booking, and event promotions.
Education
M.D. - Hospitality
Torrens University Australia
Melbourne, VIC12.2023
BBA - Business Administration And Management
Providence University
Taiwan06.2020
Skills
- Prepare Cocktails
- Engaging Customers
- Responsible Alcohol Service
- Maintaining a Clean Bar
- Alcohol Ordering
- Classic Cocktails
Languages
Chinese (Mandarin)
Native or Bilingual
Korean
Elementary
Timeline
Bartender
W Melbourne, Curious Bar
09.2022 - Current
F&B Attendant
Movenpick Hotel
03.2022 - 08.2022
Kitchen Hand
Sushi Jiro
01.2022 - 06.2022
Freight Forwarder
EverGreen Logistical Services
09.2020 - 08.2021
Event Coordinator
Madinat Jumeirah
01.2020 - 04.2020
M.D. - Hospitality
Torrens University Australia
BBA - Business Administration And Management
Providence University
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