Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

Fu Ngan Cheng

28 Warralily Avenue Clyde,VIC

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Shop Supervisor

Starbox Noodles and Sushi
Langwarrin , VIC
03.2012 - Current
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Answered customer inquiries over the phone and through email.
  • Coordinated with internal teams to ensure timely and successful delivery of solutions according to client needs.
  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Warmly greeted customers by employing positive telephone etiquette and asking well-rounded questions to identify issues.

Education

High School Diploma -

Diploma of Children Services
Cranbourne, VIC
03-2009

BBA - Commerce And Marketing

Curtin University
Perth, WA
06-1996

Skills

  • Excellent communication
  • Written communication
  • Calm under pressure
  • Customer relations
  • Leadership
  • Basic math
  • Conflict resolution
  • Attention to detail
  • Quality assurance
  • Friendly, positive attitude
  • Organization and time management
  • Computer skills
  • Interpersonal communication

Languages

Mandarin
Professional
Cantonese
Full Professional

Certification

Currently Doing Certificate III in Individual Support - Home and Community (Ageing)

Timeline

Shop Supervisor

Starbox Noodles and Sushi
03.2012 - Current

High School Diploma -

Diploma of Children Services

BBA - Commerce And Marketing

Curtin University
Fu Ngan Cheng