Fuxi Zhang
Carlton
Summary
A proactive and team-oriented individual with a genuine interest in food and shopping, seeking a Team Member position at Woolworths. Possessing excellent communication and interpersonal skills to build positive customer interactions. Demonstrates strong flexibility and adaptability in handling diverse tasks, from maintaining store presentation to fulfilling online orders, all while prioritizing a safe and customer-centric environment.
Overview
2025
2025
years of professional experience
Work History
Retail Associate
Rosen Convenience Store
06.2024 - 09.2024
- Provided friendly and efficient service to a diverse customer base, ensuring a positive shopping experience
- Collaborated effectively with a team of colleagues to ensure smooth store operations, including stocking shelves, processing transactions, and maintaining store tidiness
- Adapted to various daily tasks, including operating the POS system, handling cash and card payments, restocking shelves with a variety of products (including food and beverages), and assisting customers with inquiries
- Assisted customers with product inquiries, provided information on promotions, and helped them locate items within the store
- Gained experience in handling a wide range of convenience store products, including fresh food items, snacks, beverages, and household goods
- Worked in a fast-paced environment, requiring the ability to multitask and prioritize tasks effectively to meet customer needs and maintain store standards
Team Member / Beverage Specialist
CoCo Fresh Tea & Juice
10.2024 - 01.2025
- Collaborated effectively with a team to manage customer flow, prepare ingredients, maintain a clean and organized workspace, and ensure efficient service during busy periods
- Mastered the preparation of a wide variety of beverages, demonstrating attention to detail and adherence to quality standards
- Effectively communicated with customers to understand their preferences, answer questions about menu items, and offer recommendations
- Demonstrated reliability by adhering to work schedules, following operational procedures, and contributing consistently to the team's efforts
Additional information
- Visa status: I am a 500-student visa holder. There is a work limitation in my Visa condition, so I can't work more than 24 hours a week.
- Long-term Availability: My living address is 1014A Scape Cornell Place, 502 Swanston Carlton VIC 3053 Australia. My address is not far away from the work place, so I can ensure that I arrive at work on time. Available for on-call shifts and can respond quickly to last-minute staffing needs.
- I can regularly carry out strength training in daily life, and my physical strength can be competent for the work of standing for a long time in the supermarket and carrying heavy objects.
Education
Bachelor of Science -
Melbourne University
Parkville, VIC12-2028
High School Diploma -
High School Affiliated To Nanjing Normal Uni
Nanjing, Jiangsu, China06-2024
Skills
- I'm a good talker and listener I enjoy interacting with people and can clearly explain things I also make sure to really hear what someone is saying so I can understand their needs
- I know how to be friendly and approachable When I talk to people, I smile and try to make them feel comfortable I believe a positive attitude makes all the difference
- I can follow instructions and share information clearly Whether it's understanding what tasks need to be done or helping a customer find something, I can communicate effectively
- I try to understand what people need If a customer has a question or a problem, I'll do my best to figure out how to help them
- I'm patient and understanding I know that sometimes people can be frustrated or unsure, and I'm willing to take the time to assist them
- I care about making sure people have a good experience Whether it's finding the right product or just having a friendly interaction, I want customers to leave Woolies feeling positive
- I can switch between tasks without a problem If I need to go from stocking shelves to helping a customer, I can adapt quickly
1 Communication skill
2 Customer Service skill
3 Flexibility Skills
- I'm open to learning new ways of doing things If there's a better or more efficient way to do a task, I'm willing to learn and adjust
- I'm a team player and happy to help out where needed If another area of the store needs assistance, I'm willing to lend a hand
- I can speak two languages fluently
- I can interact with my clients in their preferred language
- I'm always ready to lend a hand If someone on the team needs help with something, I'm happy to jump in and do my part
- I believe in listening to everyone's ideas Everyone on the team has something to contribute, and I think it's important to hear different perspectives
- I'm good at communicating with my teammates I make sure to keep people informed and let them know if I need help or if I see a way we can work better together
4 Bilingual
5 Teamwork
Timeline
Team Member / Beverage Specialist
CoCo Fresh Tea & Juice
10.2024 - 01.2025
Retail Associate
Rosen Convenience Store
06.2024 - 09.2024
Additional information
Bachelor of Science -
Melbourne University
High School Diploma -
High School Affiliated To Nanjing Normal Uni
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