Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
6
6
years of professional experience
Work History
Work Study Student
Kazue Global Co
01.2020 - 12.2023
Edited and proofread documents for accuracy and completeness.
Collaborated with staff members to guarantee students received best possible customer service.
Processed incoming and outgoing mail and packages according to established procedures.
Implemented creative problem-solving strategies to address challenges faced during daily operations within the work-study position.
Assisted in planning and running special events such as orientations, conferences and fundraisers.
Skilled at working independently and collaboratively in a team environment.
Volunteer
Aladin Mahfooz Foundation
01.2018 - 12.2023
Communicated with staff members to stay informed about volunteer opportunities and events.
Cultivated strong network of providers delivering necessary assistance to the community.
Assisted with special events and programs.
Tracked service activities and outcomes against outlined plans and goals.
Planted and maintained gardens to provide fresh produce for individuals in need.
Kept case files updated, accurate and aligned with requirements.
Supported engaging, fun, and smooth-running events by helping with organization and planning.
Provided exceptional support for event management tasks, resulting in smoothly executed functions that exceeded expectations.
Used strong interpersonal communication skills to convey information to others.
Worked effectively in fast-paced environments.
Paid attention to detail while completing assignments.
Education
Certificate III - Information Technology
NSW TAFE
Blacktown TAFE
06.2024
High School Diploma -
The City Montessori School (India)
Lucknow UTTAR PRADESH INDIA
03.2023
Skills
Office Machine Operation
Creative Thinking
Invoice Processing
Event Planning
Urdu
I am able to speak and read Urdu efficiently
Languages
English
Professional Working
Arabic
Elementary
Hindi
Professional Working
Urdu
Elementary
Timeline
Work Study Student
Kazue Global Co
01.2020 - 12.2023
Volunteer
Aladin Mahfooz Foundation
01.2018 - 12.2023
Certificate III - Information Technology
NSW TAFE
High School Diploma -
The City Montessori School (India)
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