Summary
Overview
Work History
Skills
Certification
Meetups Attended
References
Hobbies and Interests
Timeline
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Gab Tam

Gab Tam

Melbourne,VIC

Summary

Aiming to start a career in the cybersecurity industry, I cannot think of a better place than CyberCX. Undertaking CompTIA certifications to build on my I.T. knowledge, I come from a retail background with over 4 years of experience. I believe I can excel as a people-person, having furthermore gained technical skills working in the automotive industry. It will be exhilarating to join CyberCX Academy to prepare for a consulting or technical role.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Food Delivery Driver

UberEats
01.2017 - Current

Maintaining customer satisfaction by sticking to delivery schedules and addressing concerns.

  • Using food delivery and navigation apps devices to find delivery locations
  • Ensuring safe driving by always obeying traffic laws.
  • Enhanced passenger experience by keeping a clean and comfortable vehicle environment.

Corporate Store Manager

7-Eleven
06.2022 - 04.2023

Oversaw store operations for one of many, non-franchisee store, occasionally transferring to other stores (some made $35K - $100K in retail sales) and working with different teams.

  • Developed motivated teams with regular training and feedback for ongoing improvement.
  • Boosted store performances by using strategic sales techniques.
  • Providing excellent customer service.

Assistant Store Manager/Shift Supervisor/Team Member

7-Eleven
01.2019 - 06.2022

Started as a Team member and progressed through the ranks

  • Contributed to positive work environment. Pitching in where possible, not afraid to get hands dirty by emptying bins
  • Demonstrating professionalism - Interacting courteously and respectfully with others.
  • Collaborating with co-workers to manage changes in workload, if I had to serve on register or re-stock shelves

Apprentice

Melbourne Performance Centre
05.2014 - 05.2017

Learning and developing the skills necessary to work in a race team, under the Audi Sport Customer Racing banner:

  • Assisting Senior Team Members
  • Pit Crew Support
  • Maintaining and repairing race cars
  • Assisting with logistics and general support to ensure smooth operation of team

Skills

  • Department Oversight
  • Customer Relations
  • Coaching and Mentoring
  • Empathetic
  • Goal-oriented mindset
  • Night adaptability
  • Sense of humour

Certification

CompTIA A+

December 23

Code: C0QHDFBZBJ11QDG3
Verify at: http://verify.CompTIA.org


CompTIA Network+

March 24

Code: W7PZHWYTDF1EQH3X


Meetups Attended

  • Cyber Security Champions of Tomorrow (Australian Online Group)
  • CyberCX Careers Evening August 23 (Meeting some of the Strategy & Consulting Team)
  • AISA Australian Cyber Conference October 23 (Volunteered for event for one day and soaking it all in on the other days. Spoke to some people from CyberCX)
  • Sectalks (Attending the PWC office)
  • Ruxmon (Held at Melbourne University)

References

  • Amir Ameli - 7-Eleven - 0405 089 036
  • Sanyam Uppal - 7-Eleven - 0424 387 026

Hobbies and Interests

  • Music
  • Food
  • Cars
  • Travel

Timeline

Corporate Store Manager

7-Eleven
06.2022 - 04.2023

Assistant Store Manager/Shift Supervisor/Team Member

7-Eleven
01.2019 - 06.2022

Food Delivery Driver

UberEats
01.2017 - Current

Apprentice

Melbourne Performance Centre
05.2014 - 05.2017
Gab Tam