Dedicated and results-driven Business Analyst with over 6 years of experience in eliciting, analysing, documenting requirements, and facilitating scrum processes for business development, improvement, and change management. Vast experience in all phases of the Software Development Life Cycle (SDLC), including agile and waterfall methodologies. Proficient in data analysis tools and methodologies with a proven track record of delivering strategic solutions that enhance operational efficiency and drive business growth. I am an exceptional communicator, skilled at bridging the gap between technical and non-technical stakeholders.
Led multi-functional teams: successfully led multi-functional teams as the business analyst on a change management project, improving process efficiency by 30% within six months
Enhanced data security: implemented a new D365 FnO security model, reducing data breaches by 20% in the first quarter
Optimised Access Control: Streamlined role-based access systems, reducing user access errors by 35%.
Project lifecycle management: coordinated several project lifecycles, boosting stakeholder satisfaction ratings by 15% annually