Gabriel Veloza
Sydney,NSW
Summary
I consider myself to be a fast learner, a hard worker and trustworthy. I strive for continuous improvement and excellence in all I do. Some of my best qualities are my tenacity, drive and people skills. I am a fun person to be around who likes spending time with family and friends, going to movies, cooking, outdoor activities and photography.
Overview
25
25
years of professional experience
1
1
Certification
Work History
Business Support Representative
Retail Safari
01.2023 - 01.2024
- Liaising with existing AMEX Merchants to ensure full customer support and satisfaction
- Distributing AMEX merchandise
Manager
TGA MANUFACTURING JEWELLERS
01.2016 - 01.2021
- Assisting customers in end-to-end process, from jewellery design to delivery
- Quotations and invoicing
- Ordering of manufacturing supplies
- Managing the manufacture and completion of items
- Quality control over completed items
On-site IT Manager for Mondi Limited Group Office.
BYTES SYSTEM INTEGRATION
01.2011 - 01.2016
- Tier 1 support to Group CEO, CFO, Department Heads and Group Finance.
- Video Conferencing management and support (Polycom systems).
- Basic PBX support.
- Daily back-up tape changing and management.
- System exposure: Windows Server 2008, Windows 7, ISA Server, Active Directory, HFM (Miras), Merlin Report Wizard, Polycom VC Systems.
System Administrator & Warehouse Manager
KIARAH CHEMICALS
01.2010 - 01.2011
- Administrator of Computer Systems and Manager of Company Warehouse.
- Stacking and storage of warehouse according to ISO standards.
- Receiving of manufactured goods as well as purchased goods.
- Management of Warehouse Staff.
- Opening and closing of Company daily.
Systems Administrator & Sales Representative. Administered Computer Systems and promoted Sales in the Business.
TGA BUSINESS AND OFFICE SOLUTIONS
01.2009 - 01.2010
- Responsibilities:
- Backing-up of System Information and Updating of anti-virus software.
- Configure and maintain Networks, purchasing of equipment.
Systems Administrator for various Companies and Schools, country-wide.
ALPHA CRANIUM
01.2004 - 01.2008
- Responsibilities:
- Desktop and Server support, system back-ups and updating of anti-virus software.
- Configuration of Networks (both Wired and Wireless) and system back-ups.
- Purchasing of equipment.
- Operating System Exposure: Windows XP, Vista, Server 2003, Windows SBS 2003.
Sales Assistant – Part-time job during school holidays and weekends.
GABELS MANUFACTURING JEWELLERS
01.1999 - 01.2003
- Responsibilities:
- Attend to customers on both the sales and repair side of the company.
Education
Grade 12 - English, Afrikaans, Science, Mathematics, Accounting, Business Economics
Marais Viljoen
01.2003
Skills
- Customer service
- Problem-solving
- Attention to detail
- Multitasking
- Reliability
- Excellent communication
- Computer skills
- Customer service excellence
Certification
- TORQUE IT Achieved: CCNA (2007) Cisco Certification
- DUXBURY NETWORKING Achieved: Wireless Networking Course (2007) Wireless Networking
- IT INTELLECT Achieved: MCP (2008) Microsoft Systems Certification
PROFILE
ENGLISH / AFRIKAANS / PORTUGUESE
Timeline
Business Support Representative
Retail Safari
01.2023 - 01.2024
Manager
TGA MANUFACTURING JEWELLERS
01.2016 - 01.2021
On-site IT Manager for Mondi Limited Group Office.
BYTES SYSTEM INTEGRATION
01.2011 - 01.2016
System Administrator & Warehouse Manager
KIARAH CHEMICALS
01.2010 - 01.2011
Systems Administrator & Sales Representative. Administered Computer Systems and promoted Sales in the Business.
TGA BUSINESS AND OFFICE SOLUTIONS
01.2009 - 01.2010
Systems Administrator for various Companies and Schools, country-wide.
ALPHA CRANIUM
01.2004 - 01.2008
Sales Assistant – Part-time job during school holidays and weekends.
GABELS MANUFACTURING JEWELLERS
01.1999 - 01.2003
Grade 12 - English, Afrikaans, Science, Mathematics, Accounting, Business Economics
Marais Viljoen
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