Gabriel Urbanski
Hurstbridge
Summary
Skilled Worker learns new processes quickly and adapts to customer and company needs. Hardworking, focused and diligent with good people and problem-solving abilities.
Professional consultant with deep expertise in driving customer experience improvements and delivering impactful solutions. Skilled in strategic planning, client engagement, and process optimization. Strong focus on collaboration and adaptability, ensuring seamless integration with team dynamics and evolving project demands. Known for reliability, critical thinking, and results-driven approach.
Overview
8
8
years of professional experience
Work History
Sales and Experience Consultant
Red Energy
05.2023 - 12.2024
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Followed up with existing customers to provide additional support and address concerns.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Enhanced team performance by sharing successful sales strategies and best practices in regular team meetings.
Retail Sales Worker
Kmartcorp
06.2022 - 02.2024
- Increased customer satisfaction by providing exceptional service and product knowledge.
- Handled customer inquiries and complaints professionally, resolving issues promptly to maintain satisfaction levels.
- Ensured stock availability by regularly conducting inventory checks on popular items, reducing instances of missed sales opportunities due to out-of-stock products.
- Assisted with inventory management, ensuring accurate product counts and timely restocking.
- Utilized strong merchandising skills to create visually appealing displays that attracted customers'' attention and boosted sales potential.
Kitchenhand
Zen Den
10.2021 - 07.2022
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Assisted in cleaning and closing down of kitchen.
Kitchen Hand
Diamon Creek Hotel
06.2021 - 10.2021
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Sanitized dining ware and kitchen equipment according to health code standards.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
- Circulated kitchen area to receive work assignments and identify support tasks.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
Kitchen Hand
Golden Hills Brewery
06.2020 - 04.2021
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Chopped vegetables, cut up fruit and prepared sauces when kitchen staff was busy.
- Prevented food spoilage by monitoring dates, rotating stock and following proper storage procedures.
Worker
Margherita Pizza
06.2017 - 10.2019
- Maintained work areas by cleaning for maximum productivity and safety.
- Offered exceptional customer service to all guests.
- Collected and authorized payments of guests.
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Assisted with cleaning down and closing store.
- Followed proper handling and sanitation procedures to comply with food safety standards and protocols.
- Compiled recipe ingredients and prepared for cooks by washing, cutting or measuring food items.
Education
High School Diploma -
Eltham High School
11.2019
Certificate 1 and 2 kitchen Operations - Hospitality
Eltham Highschool
11.2019
Responsible Service of Alcohol - Hospitality
Eltham Highschool
2019
Skills
- Flexible and Adaptable
- Customer Service
- Customer empathy
- Decision Making
- Strategic thinking
- Problem Solving
- Excellent Communication
- Customer Transactions
- Price Identification
- Time management
- Customer relationship management
- Objection handling
Timeline
Sales and Experience Consultant
Red Energy
05.2023 - 12.2024
Retail Sales Worker
Kmartcorp
06.2022 - 02.2024
Kitchenhand
Zen Den
10.2021 - 07.2022
Kitchen Hand
Diamon Creek Hotel
06.2021 - 10.2021
Kitchen Hand
Golden Hills Brewery
06.2020 - 04.2021
Worker
Margherita Pizza
06.2017 - 10.2019
Certificate 1 and 2 kitchen Operations - Hospitality
Eltham Highschool
Responsible Service of Alcohol - Hospitality
Eltham Highschool
High School Diploma -
Eltham High School
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