I have approximately 15 years of experience in administrative and legal routines and due to the excellent performance, I got promoted in all the companies I worked for. In my experience at Itau Bank I was promoted after implementing constant follow-up with customers and reducing the deadline for opening an account, to help them with documents, signature and other issues, which brought a record number of new accounts and customers to the bank. Also, I worked as Volunteer at AME Amazonas for 3 years, with children and adults, experience that brought me a strong sense of collaboration and made me to put collective interests above any particular interest.