Summary
Overview
Work History
Education
Skills
Training
References
Other Qualifications
Timeline
Generic
GABRIELA CAGLIARI

GABRIELA CAGLIARI

Broadbeach,QLD

Summary

I am a Beauty Therapist who is passionate about Skincare, Body Treatments and Wellness Industry. My commitment is to deliver exceptional client care, professionalism and attention to detail. My goal is to create personalized beauty experiences to enhance my client's confidence and overall well-being.

Overview

15
15
years of professional experience

Work History

BEAUTY THERAPIST

BEAUTY BY GABBY
Gold Coast , QLD
01.2023 - Current
  • Greeting customers
  • Providing a very relaxing experience for the customers
  • Performing relaxation massage for customers
  • Performing Basic Facials for the clients
  • Conduct throughout skin analysis to determine individual needs, customising facials based on skin type concerns
  • Educate clients on proper skincare routines and recommended products that complement their treatment plan
  • Cultivates a serene and uplifting atmosphere.
  • Advise clients about options for care between treatments
  • Help clients to feel more confident and relaxed
  • Fosters a relaxing and positive salon experience
  • Good knowledge of skin and body care products
  • Maintain a clean and hygienic workspace, ensuring the safety and comfort of all clients during procedures

BEAUTY THERAPIST/Sales Manager

Ella Bache at David Jones
Gold Coast, QLD
01.2023 - 01.2024
  • Analyzed data from past sales activities to forecast future needs of the business.
  • Supervised employee performance and conducted performance reviews for staff members.
  • Monitored sales activities to ensure compliance with company standards.
  • Providing Basic Facial Treatments to clients
  • Consistently meeting and exceed sales targets by focusing on promoting high quality products
  • Understanding customer needs and driving in-store promotions
  • Settling monthly goals and develop strategies to achieve KPI objectives
  • Leverage my expertise in skincare, makeup and beauty treatments to educate customers about products
  • Deliver outstanding customer experiences by creating a welcoming environment
  • Ensure that customers feel valued and informed, leading to repeat business and customer loyalty
  • Supervise a team of beauty advisors ensuring they meet sales targets and maintain high standards of customer service

BEAUTY THERAPIST/MAKEUP ARTIST IN TRAINING

THE FRENCH BEAUTY ACADEMY
Gold Coast, QLD
01.2022 - 01.2024
  • Complete over 100 hours at the Student Salon
  • Understand salon booking system
  • Provide treatments to external paying clients
  • Retailing, rebooking and up-selling treatments and services
  • Providing in-depth client consultations
  • Inspected clients' nails prior to treatment and recommended appropriate solutions for any problems found.
  • Kept up-to-date with new techniques in the beauty industry by attending training courses.
  • Conducted pre-treatment consultations to assess client's needs and provide relevant information regarding available options.
  • Provided advice on beauty treatments such as facials, body wraps and massages.
  • Assisted in maintaining stock levels of all beauty products used in the salon.
  • Organized appointments with clients and managed a busy schedule of bookings.
  • Provided facial massage, waxing, tinting, manicures and pedicures for clients.
  • Carried out procedures for hair removal using wax
  • Prescribed skincare products according to individual customer requirements.
  • Greeted customers upon their arrival at the salon and ensured that they were comfortable throughout their visit.

QUALIFIED CHILDCARE EDUCATOR

RANDSTAD/Z RECRUITMENT
01.2010 - 01.2023
  • Group Leader
  • Maintaining a safe environment for children, families, and team members
  • Complying with national quality standards, policies, procedures and requirements
  • Using and implementing the Practice Guide to deliver high quality education program
  • Building and maintaining strength
  • Positive relationships with families, children and the Centre Team
  • Actively contribute to delivering the Centre Business Plans
  • Supporting a culture of reflective practice and continuing improvement
  • Contribute to a professional and positive work culture

SALES MANAGER

ZUKA ALLIANCE DISTRIBUTORS
01.2016 - 01.2022
  • Visiting clients to demonstrate products and answer questions
  • Taking orders from clients
  • Training Sales Consultations to on-sell products
  • Scheduling regular visitors and appointments for clients
  • Networking and cold-calling to broaden number of buyers
  • Setting, quoting and negotiating prices terms
  • Drawing up contracts
  • Attending trading shows and giving demonstrations, coordinate product displays and give out samples
  • Reporting and working to sales targets
  • Maintaining a customer relationship management database
  • Demonstrating and promoting at the Supermarkets (Woolworth and IGA)

SALES MANAGER

BEYOND NATIVE
01.2017 - 01.2021
  • Educating prospects on products
  • Training and Presentations
  • Providing existing customers with exceptional support
  • Promoting and Marking
  • Online work

HOSTESS MANAGER

MIRAGE PALACE KARAOKE
01.2015 - 01.2021
  • Welcoming guests in a warm and friendly manner
  • Ascertains their dinner/lodging needs
  • Seating guests
  • Managing the seating chart
  • Monitoring restaurant activities to determine seating and dining flow
  • Responding to guests inquiries and requesting in a timely, friendly and efficient manner
  • Performing opening and closing duties, as needed
  • Assisting others with side work including but not limited to cleaning, stocking, folding, silverware, etc
  • Helping follow team members and other departments wherever necessary to maintain positive working relationships

ROOM ATTENDANTS

AHS HOSPITALITY
01.2012 - 01.2015
  • High standard of cleanliness to detail
  • Ability to work as part of the team
  • Enjoy working with people
  • Capacity to work fast and through
  • Good communication skills
  • Professional attitude and strong customer service skills
  • Time management and organisational skills

Education

Diploma of Beauty Therapy -

THE FRENCH BEAUTY ACADEMY
02.2025

Diploma of Screen and Media -

THE FRENCH BEAUTY ACADEMY
02.2025

Service Excellence Program -

THE FRENCH BEAUTY ACADEMY
02.2025

Student Ambassador -

THE FRENCH BEAUTY ACADEMY
02.2025

Skills

  • Customer Service
  • Adaptable
  • Time Management
  • Leadership
  • Communication
  • Organised
  • Highly Motivated
  • Goal-oriented Person
  • Problem-solving
  • Work Hectic
  • Skin analysis expert
  • Waxing and hair removal techniques

Training

  • Dermalogica product knowledge, 12/01/22
  • Skinstitut product knowledge, 12/01/22
  • Aspect product knowledge, 12/01/22
  • MAC product knowledge, 12/01/22
  • LYCON product knowledge, 12/01/23
  • VIDA GLOW product knowledge, 12/01/23
  • BEAUTY BOSS Dermal Therapy, Cosmetic Injector with Sheniah Nozuhur, 12/01/24

References

Available upon request.

Other Qualifications

  • Bachelor's Degree in Physical Education & Sports
  • Diploma in Children's Services
  • Dual Diploma in Beauty Therapy and Screen and Media
  • First Aid and CPR
  • Austswim teacher of Swimming and Water Safety
  • Certificate of Recreations and Events

Timeline

BEAUTY THERAPIST/Sales Manager

Ella Bache at David Jones
01.2023 - 01.2024

BEAUTY THERAPIST

BEAUTY BY GABBY
01.2023 - Current

BEAUTY THERAPIST/MAKEUP ARTIST IN TRAINING

THE FRENCH BEAUTY ACADEMY
01.2022 - 01.2024

SALES MANAGER

BEYOND NATIVE
01.2017 - 01.2021

SALES MANAGER

ZUKA ALLIANCE DISTRIBUTORS
01.2016 - 01.2022

HOSTESS MANAGER

MIRAGE PALACE KARAOKE
01.2015 - 01.2021

ROOM ATTENDANTS

AHS HOSPITALITY
01.2012 - 01.2015

QUALIFIED CHILDCARE EDUCATOR

RANDSTAD/Z RECRUITMENT
01.2010 - 01.2023

Diploma of Beauty Therapy -

THE FRENCH BEAUTY ACADEMY

Diploma of Screen and Media -

THE FRENCH BEAUTY ACADEMY

Service Excellence Program -

THE FRENCH BEAUTY ACADEMY

Student Ambassador -

THE FRENCH BEAUTY ACADEMY

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