Summary
Overview
Work History
Education
Accomplishments
Languages
Interests
Timeline
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Gabriela Cagliari

Gabriela Cagliari

Gold Coast / Broadbeach,QLD

Summary

Experienced Event Manager with 5 years in planning and executing large-scale events, including product launches, trade shows, and high-profile private functions. Strong background in strategic planning, vendor sourcing, sponsorship negotiation, and risk management. Committed to delivering exceptional guest experiences and exceeding client expectations. Excellent interpersonal and communication skills with costumers, goal-orientated person, good professional attitude, highly motivated, problem-solving skills, work-hectic, time management.

Overview

17
17
years of professional experience

Work History

Beauty Therapist

Summer Elizabeth SPA
05.2025 - Current
  • Maintained a clean and hygienic work environment, adhering to strict sanitation guidelines for client safety.
  • Performed a variety of beauty treatments, including facials, massages, and waxing, for optimal client results.
  • Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
  • Participated in ongoing training and education opportunities to stay current on industry trends and techniques.
  • Enhanced client relationships through excellent customer service and effective communication skills.
  • Contributed significantly towards boosting the salon''s reputation by consistently receiving positive feedback from clients on provided services.
  • Increased salon revenue by upselling additional services and retail products to clients.
  • Educated clients on care processes and advised on further care and products.
  • Scheduled customer appointments and rearranged individual time slots to meet demand.
  • Assessed individual skin conditions accurately to recommend appropriate treatments or products tailored to each client''s needs.
  • Analyzed customer skin to assess conditions and skin type and suggest products and treatments.
  • Implemented successful marketing strategies, attracting new clients through social media promotion and referral programs.

Beauty Advisor

David Jones - Ella Bache
03.2020 - 03.2022
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Processed payments, entering sales in register for prompt customer service.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Maintained counter and display areas for cleanliness and organization.
  • Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
  • Developed comprehensive knowledge of various beauty brands'' offerings, enabling accurate suggestions based on specific requirements or preferences.
  • Helped customers feel relaxed and comfortable through conversation and personal relatability.
  • Actively promoted store events and promotions to encourage customer participation and drive sales growth.

Event Hostess

Mirage Palace Karaoke
11.2015 - 03.2020
  • Resolved guest concerns promptly and professionally, displaying excellent customer service skills in high-pressure situations.
  • Collaborated with security personnel to maintain a safe environment for all attendees, addressing potential issues proactively.
  • Managed registration process for attendees, maintaining accurate records and streamlining check-in procedures.
  • Demonstrated adaptability by quickly adjusting plans as needed based on evolving event conditions or last-minute changes from clients.
  • Provided support in setting up event spaces according to client requirements, demonstrating attention to detail and commitment to quality presentation.
  • Maintained a clean and presentable event space, contributing to a welcoming atmosphere for guests.
  • Assisted event planners in organizing successful events, ensuring smooth execution of planned activities.
  • Enhanced guest experience by providing exceptional and personalized service during events.
  • Served as an ambassador for the venue, promoting its services and facilities to potential clients during events and networking opportunities.
  • Maintained comprehensive knowledge of all event offerings, enabling tailored recommendations based on individual client needs and preferences.
  • Contributed to increased repeat business by consistently delivering memorable experiences for clients and their guests.
  • Developed strong relationships with vendors and suppliers, fostering cooperative partnerships that contributed to successful events.
  • Greeted guests and welcomed patrons in support of company service policy.
  • Directed guests to correct seating areas, providing seamless movie-going experience.
  • Assisted with special events by working premieres, private screenings and charity events.

Sales Representative

Zuka Alliance Distributors
07.2017 - 08.2022
  • Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
  • Generated additional sales opportunities with upselling and cross-selling techniques.
  • Expanded customer base through cold calling, networking, and relationship building.
  • Increased sales revenue by identifying and targeting high-potential accounts.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.

Room Service Attendant

AHS Hospitality
10.2012 - 12.2015
  • Completed ordered with speed and accuracy, maintaining exceptional service standards each day.
  • Contributed towards a welcoming atmosphere by providing a warm smile and personalized greeting upon each interaction with guests.
  • Upheld strict hygiene standards within the room service area, adhering to established protocols for sanitation procedures.
  • Cleared dishes, trays and carts from rooms with discretion and professionalism.
  • Maintained a strong knowledge of hotel facilities, services, and local area attractions to provide accurate information and recommendations to guests.
  • Provided excellent customer service through friendly interactions and attentive response to guests'' needs.

Online Sales Representative

Beyond Native
11.2018 - 11.2020
  • Streamlined communication channels within the team for enhanced collaboration and information sharing among members.
  • Established productive partnerships with distributors, extending reach into previously untapped markets.
  • Implemented efficient sales processes for streamlined operations and improved productivity within the team.
  • Retained key accounts through proactive relationship management and addressing customer concerns promptly.
  • Optimized territory coverage, effectively allocating resources to maximize sales potential across various regions.

Childcare Educator

Good Start Early Learning
02.2015 - 03.2018
  • Coordinated with other staff members effectively in order to provide a cohesive childcare program promoting teamwork and collaboration.
  • Ensured the health and safety of children by consistently monitoring their activities both indoors and outdoors.
  • Collaborated with parents to address individual child needs and discuss progress reports regularly.
  • Implemented hands-on learning opportunities that encouraged exploration, problem-solving, and critical thinking skills among children.
  • Communicated with parents and other staff about student progress.
  • Maintained safety and cleanliness by sterilizing toys and surfaces.
  • Established a safe, secure, and inclusive classroom setting where all children felt welcomed and valued.
  • Communicated with children's guardians about daily activities, behaviors and related issues.
  • Applied play-based strategies to provide diverse approaches to learning.

Swimming Instructor

Rackleys Swimming
12.2012 - 02.2015
  • Developed strong relationships with students to foster trust and rapport, enabling more effective instruction.
  • Organized and taught swimming lessons to children aged [Number] to [Number] years.
  • Implemented ongoing assessments of student progress, adjusting lesson plans accordingly to ensure continued growth in abilities.
  • Promoted water safety awareness by incorporating essential skills into lessons such as treading water, floating, and rescue techniques.
  • Used teaching aids such as kickboards, diving rings, and fins correctly to teach students.
  • Taught daily swim instruction to students varying in ages and skill levels.

Supervisor of Factory Operations

Sweet Sensation Confectionery
09.2010 - 09.2013
  • Enhanced workplace safety, implementing strict protocols and conducting regular inspections to minimize accidents.
  • Established clear lines of responsibility among staff members by clearly defining roles and expectations, resulting in increased accountability and performance.
  • Evaluated employee performance through regular assessments, providing constructive feedback and support for continuous improvement efforts.
  • Streamlined factory operations by implementing efficient production schedules and optimizing resource allocation.
  • Chef Assistant and Cleaning

Picker Packer

Diva Jewellery Warehouse
09.2008 - 09.2012
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
  • Preparing for shipment
  • Reporting to Supervisors

Education

Diploma of Beauty Theraoy - Beuaty Therapits

The French Beauty Academy
Gold Coast, QLD
12-2024

Diploma of Children's Services - Childcare Education

Imagine School
Gold Coast, QLD
12-2012

Bachelor Degree - Physcal Education And Sports

Santa Ceciclia University
Brazil
12-2007

Accomplishments

  • Resolved product issue through consumer testing.
  • Supervised team of 7 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Languages

English
Portuguese

Interests

  • High-Intensity Interval Training
  • Swimming
  • Yoga
  • Regularly practice mindfulness and meditation for overall wellness
  • Passionate about balancing physical health with mental and emotional wellness
  • Surfing

Timeline

Beauty Therapist

Summer Elizabeth SPA
05.2025 - Current

Beauty Advisor

David Jones - Ella Bache
03.2020 - 03.2022

Online Sales Representative

Beyond Native
11.2018 - 11.2020

Sales Representative

Zuka Alliance Distributors
07.2017 - 08.2022

Event Hostess

Mirage Palace Karaoke
11.2015 - 03.2020

Childcare Educator

Good Start Early Learning
02.2015 - 03.2018

Swimming Instructor

Rackleys Swimming
12.2012 - 02.2015

Room Service Attendant

AHS Hospitality
10.2012 - 12.2015

Supervisor of Factory Operations

Sweet Sensation Confectionery
09.2010 - 09.2013

Picker Packer

Diva Jewellery Warehouse
09.2008 - 09.2012

Diploma of Beauty Theraoy - Beuaty Therapits

The French Beauty Academy

Diploma of Children's Services - Childcare Education

Imagine School

Bachelor Degree - Physcal Education And Sports

Santa Ceciclia University

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Gabriela Cagliari