I am a motivated and committed professional with a degree in business administration and a Master's in Business Information Systems with over three years of experience in Accounts Payable and over two years as a Legal Receptionist, eager for an opportunity to connect my vast experience to new challenges. I have the knowledge and experience to work closely with stakeholders to identify goals and develop best practices in collecting data and analysing current processes, determining what can be improved to achieve the desired outcome. With logical reasoning, I am able to understand and adjust work procedures, seeking maximum efficiency in the long-term results.
• Responsible for welcoming clients and visitors upon arrival at the reception desk.
• Manage files, documents and information, as well as update data into the system.
• Accountable for answering, screening, and forwarding phone calls and emails in a professional manner.
• Liable for scheduling and confirming appointments.
• Direct the flow of mail and deliveries to reach the intended recipients.
• Responsible for ordering and replenishing office supplies.
• Manage the maintenance and repair of office equipment.
• Contribute to a positive work environment by collaborating with team members on various administrative tasks and projects.
• Assisted with drafting legal correspondence, contributing to timely communication between attorneys and clients.
• Completed data entry of legal documents into electronic filing systems.
• Accountable for evaluating business processes, anticipating requirements, uncovering areas for improvement, and developing and implementing solutions.
• Liable for leading ongoing reviews of business processes, and developing optimization strategies.
• Responsible for managing accounts payable and receivable, national and international (Austria and USA), and reconciling bank statements.
• Control and audit expenses on the corporate credit card.
• Support the accounting area by preparing documents and analysing information.
• Develop management reports (national and international) and financial spreadsheets to assist in internal control, audit process and decision-making.
• Develop indexes for monitoring KPIs
• Assist in internal and external audit processes.
I developed and implemented procedures and policies in accounts payable and receivable, standardising processes to avoid errors and fraud.
I worked as support in project improvement in the area of accounts payable and receivable, bringing greater operational efficiency.
I was liable for creating and implementing ERP systems (SAP) improvements, participating in all project phases, from the scope definition to the post-support phase delivery and quality monitoring.