Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Gabriela Vilanova

Gabriela Vilanova

Redfern,NSW

Summary

Professional with eight years of experience in Brazil as a Travel Consultant and Events Coordinator, as well as a Bachelor of Arts in Tourism and Hospitality. Portuguese native speaker with proficiency in English, understanding of Spanish, high levels of cultural competency, and excellent multilingual communication abilities. A focus on providing great customer service along with strong interpersonal skills, a can-do attitude, and the ability to operate in a dynamic, collaborative workplace.

Overview

7
7
years of professional experience

Work History

Events Coordinator

AVIPAM Viagens & Turismo
01.2019 - 03.2019

▪ Sales pitches to prospective clients by attending face-to-face and online meetings

▪ Preparation of presentation of the suitable destinations according to the type of event

▪ Organising and hosting client briefings & presentations

▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget

▪ Liaising with suppliers & clients (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)

▪ Preparation of tailor made travel itineraries, always aiming unique experiences)

▪ Brainstorming and implementation of creative event concepts and themes

▪ Coordination of schedules and timelines for events

▪ Budget handling from $10,000 - $200,000, with action plans and cash flow control

▪ Strong working knowledge of computer skills, such as MS Office, CVent, GDS and Intranet

Events Coordinator

Alatur JTB Eventos & Incentivos
10.2017 - 01.2019

▪ Sales pitches to prospective clients by attending face-to-face and online meetings

▪ Preparation of presentation of the suitable destinations according to the type of event

▪ Organising and hosting client briefings & presentations

▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget

▪ Liaising with suppliers & clients (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)

▪ Preparation of tailor made travel itineraries, always aiming unique experiences)

▪ Brainstorming and implementation of creative event concepts and themes

▪ Coordination of schedules and timelines for events

▪ Budget handling from $10,000 - $200,000, with action plans and cash flow control

▪ Strong working knowledge of computer skills, such as MS Office, CVent, GDS and Intranet

Events Assistant

Freelancer
08.2016 - 09.2016

▪ Customer service attendant for events, being responsible for RSVP with guests and gather all the personal information

▪ Assisting on flight bookings, travel extensions and other services related to guests

▪ Assembling travel kits with all the events' promo material and documents, gifts, etc

Events Assistant

Incentivare Eventos & Turismo
03.2014 - 07.2016

▪ Preparation of presentation of the suitable destinations according to the type of event

▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget

▪ Liaising with suppliers & clients (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)

▪ Preparation of tailor made travel itineraries, always aiming unique experiences)

▪ Translating materials (presentation, travel guides, menus, etc) from English and/or Spanish to Portuguese

▪ Brainstorming and implementation of creative event concepts and themes

▪ Coordination of schedules and timelines for events

▪ Assisting with budget handling from $5,000 - $100,000, with action plans and cash flow control

▪ Assembling travel kits with all the events' promo material and documents, gifts, etc

▪ Strong working knowledge of computer skills, such as MS Office, CVent, GDS and Intranet

Luxury Groups Assistant

Designer Tours
09.2012 - 12.2013

▪ Preparation of presentation of the suitable luxury destinations according to the type of event

▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget

▪ Liaising with suppliers (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)

▪ Assisting on flight searches and quotes

▪ Assembling travel kits with all the events' promo material and documents, gifts, etc

Receptionist

Designer Tours
06.2012 - 09.2012

▪ Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance

▪ Confirming meetings and appointments

▪ Organising meeting rooms according to schedule, by providing food and beverage and checking AV equipment

▪ Mail handling

▪ Kept reception area clean and neat to give visitors positive first impression

▪ Answer phone promptly and directed incoming calls to correct offices

Education

Associate Degree - Adv. Dip. Leadership & Management

Laneway Education
Sydney, NSW
09.2022

Bachelor of Arts - Tourism

Universidade Anhembi Morumbi
Sao Paulo, Brazil
12.2015

Skills

  • Pricing Negotiation
  • Special Event Planning
  • Time Management
  • Client Relationship Development
  • Corporate Events Planning
  • File Management
  • Database Maintenance

Languages

Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working

Timeline

Events Coordinator

AVIPAM Viagens & Turismo
01.2019 - 03.2019

Events Coordinator

Alatur JTB Eventos & Incentivos
10.2017 - 01.2019

Events Assistant

Freelancer
08.2016 - 09.2016

Events Assistant

Incentivare Eventos & Turismo
03.2014 - 07.2016

Luxury Groups Assistant

Designer Tours
09.2012 - 12.2013

Receptionist

Designer Tours
06.2012 - 09.2012

Associate Degree - Adv. Dip. Leadership & Management

Laneway Education

Bachelor of Arts - Tourism

Universidade Anhembi Morumbi
Gabriela Vilanova