Professional with eight years of experience in Brazil as a Travel Consultant and Events Coordinator, as well as a Bachelor of Arts in Tourism and Hospitality. Portuguese native speaker with proficiency in English, understanding of Spanish, high levels of cultural competency, and excellent multilingual communication abilities. A focus on providing great customer service along with strong interpersonal skills, a can-do attitude, and the ability to operate in a dynamic, collaborative workplace.
▪ Sales pitches to prospective clients by attending face-to-face and online meetings
▪ Preparation of presentation of the suitable destinations according to the type of event
▪ Organising and hosting client briefings & presentations
▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget
▪ Liaising with suppliers & clients (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)
▪ Preparation of tailor made travel itineraries, always aiming unique experiences)
▪ Brainstorming and implementation of creative event concepts and themes
▪ Coordination of schedules and timelines for events
▪ Budget handling from $10,000 - $200,000, with action plans and cash flow control
▪ Strong working knowledge of computer skills, such as MS Office, CVent, GDS and Intranet
▪ Sales pitches to prospective clients by attending face-to-face and online meetings
▪ Preparation of presentation of the suitable destinations according to the type of event
▪ Organising and hosting client briefings & presentations
▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget
▪ Liaising with suppliers & clients (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)
▪ Preparation of tailor made travel itineraries, always aiming unique experiences)
▪ Brainstorming and implementation of creative event concepts and themes
▪ Coordination of schedules and timelines for events
▪ Budget handling from $10,000 - $200,000, with action plans and cash flow control
▪ Strong working knowledge of computer skills, such as MS Office, CVent, GDS and Intranet
▪ Customer service attendant for events, being responsible for RSVP with guests and gather all the personal information
▪ Assisting on flight bookings, travel extensions and other services related to guests
▪ Assembling travel kits with all the events' promo material and documents, gifts, etc
▪ Preparation of presentation of the suitable destinations according to the type of event
▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget
▪ Liaising with suppliers & clients (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)
▪ Preparation of tailor made travel itineraries, always aiming unique experiences)
▪ Translating materials (presentation, travel guides, menus, etc) from English and/or Spanish to Portuguese
▪ Brainstorming and implementation of creative event concepts and themes
▪ Coordination of schedules and timelines for events
▪ Assisting with budget handling from $5,000 - $100,000, with action plans and cash flow control
▪ Assembling travel kits with all the events' promo material and documents, gifts, etc
▪ Strong working knowledge of computer skills, such as MS Office, CVent, GDS and Intranet
▪ Preparation of presentation of the suitable luxury destinations according to the type of event
▪ National / international supplier negotiation of the services to be provided, in line with the allocated budget
▪ Liaising with suppliers (hotels, restaurants, venues, transportation companies, caterers, entertainment, etc)
▪ Assisting on flight searches and quotes
▪ Assembling travel kits with all the events' promo material and documents, gifts, etc
▪ Greeting incoming visitors and customers professionally and provided friendly, knowledgeable assistance
▪ Confirming meetings and appointments
▪ Organising meeting rooms according to schedule, by providing food and beverage and checking AV equipment
▪ Mail handling
▪ Kept reception area clean and neat to give visitors positive first impression
▪ Answer phone promptly and directed incoming calls to correct offices