Gabriel Cate De Leon
Pooraka,SA
Summary
Personable individual with strong organization skills, multitasks and relationship-building skills. Adept in prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
3
3
years of professional experience
Work History
Guest Service
Zone Bowling Tea Tree Plaza
Modbury, SA
05.2024 - Current
- Proactively communicated with other departments to ensure smooth coordination of guest services.
- Conducted regular trainings to keep staff updated on best practices in guest service delivery.
- Provided excellent guest service, addressing concerns or questions professionally and promptly.
Postal Assistant
Australia Post
Glenelg, SA
03.2024 - Current
- Provided courteous service to customers, answering questions regarding postage rates, mailing options, and shipping guidelines.
- Managed inventory of postal supplies, ensuring adequate stock levels for efficient operations.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving issues at the service counter.
- Assisted in training new hires, sharing expertise in postal procedures and regulations for successful onboarding.
- Safeguarded sensitive information by adhering to strict privacy policies when handling confidential materials.
Retail Assistant
KMART
Noarlunga Centre, SA
04.2023 - 02.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained tidy and organized store environment to comply with cleanliness standards.
Online Personal Shopper
Woolworths Supermarket
Noarlunga Centre, SA
07.2023 - 01.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
Service Deli Assistant
Drakes Supermarkets
Hackham, SA
12.2020 - 02.2022
- Collaborated with team members to complete daily tasks efficiently, ensuring a smooth workflow within the department.
- Provided exceptional service to customers by promptly addressing inquiries, resolving issues, and maintaining a positive attitude.
- Mastered use of deli equipment, including slicers, scales, and wrapping machines for accurate portion control and packaging.
- Maintained a clean and organized workspace, adhering to strict sanitation standards for optimal food safety.
- Assisted in training new employees on proper use of equipment, safety procedures, and company policies.
- Ensured freshness and quality of products by monitoring expiration dates and rotating stock accordingly.
Education
High School Diploma -
Cardijn College
Noarlunga Downs, SA12.2023
No Degree - Science And Math
Southern Montessori Middle School
Morphett Vale12.2021
Skills
- Package handling
- Workplace Safety
- Labeling Accuracy
- Problem-solving skills
- Loading and unloading
- Verbal/written communication
- Sales background
- Retail services
- Truthful and Dependable
- Customer obsessed
Languages
Tagalog/Bisaya
Native or Bilingual
Timeline
Guest Service
Zone Bowling Tea Tree Plaza
05.2024 - Current
Postal Assistant
Australia Post
03.2024 - Current
Online Personal Shopper
Woolworths Supermarket
07.2023 - 01.2024
Retail Assistant
KMART
04.2023 - 02.2024
Service Deli Assistant
Drakes Supermarkets
12.2020 - 02.2022
High School Diploma -
Cardijn College
No Degree - Science And Math
Southern Montessori Middle School