THOMAS CHADWICK
Forrestdale
Summary
Successful Sales and Purchasing CoOrdinator bringing fourth skills in team management and customer relations. Proven track record of identifying and creating profitable business opportunities, qualifying authentic prospects and cultivating strong partnerships. Outgoing and friendly with a strong drive to succeed.
Overview
19
19
years of professional experience
Work History
Inside Sales Representative
MRC Global
Naval Base, WA
03.2024 - Current
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Nurtured long-term customer relationships through regular check-ins, keeping them informed of relevant updates and promotions.
Sales and Purchasing CoOrdinator
Brilly
Welshpool, Western Australia
05.2022 - 03.2024
- Interpret customer requests and provide in depth quotes and fabrication options
- Develop and grow the Perth based workshop and manage stock acquisition
- Work with the sales team to increase company visibility, growth and productivity
- Increase repeat customer base by developing relationships with high-profile clients and effectively managing service issues
- Contact customers via phone and email to explore connections and offer services
- Manage small teams with mine site support, including GA drawing, parts and functionality interpretations
Internal Sales Manager
Bray Controls Pacific
Bibra Lake, Western Australia
06.2018 - 05.2022
- Handled customer requests and proposals expertly based on in-depth research, knowledgeable quotes and detailed reports
- Developed and presented sales offerings to customers, answered questions and redirected objections to close deals
- Grew business by directing customer acquisition and retention strategies
- Supported sales team members to drive growth and development
- Increased repeat customer base by maintaining relationships with high-profile clients and effectively managing service issues
- Contacted customers via phone and email to explore connections, offer services and cement relationships
- Established sales goals and strategies that contributed to increased growth in sales and profitability
- Cultivated strong professional relationships with suppliers and key clients to drive long-term business development
Assistant Warehouse Manager
Flamestop
Malaga, Western Australia
06.2016 - 06.2018
- Organised warehouse design to maximise space for stock while allowing for high volume traffic zones
- Provided information to shipping and receiving personnel regarding inventory stock
- Generated warehouse shipping documents, packing lists and invoices
- Used logistics appointment scheduling software to track orders, provide updates and confirm deliveries
Warehouse Employee
Tailored packaging
Kewdale, Western Australia
02.2015 - 06.2016
- Packed and labelled merchandise to prepare for loading and shipment to customers
- Picked and prepared numerous daily shipments in a controlled atmosphere warehouse environment
- Moved boxes, containers and pallets with special-purpose equipment to meet demanding production targets
- Organised warehouse design to maximise space for stock while allowing for high volume traffic zones
- Lifted materials of varied weights on a regular basis
- Monitored work areas for cleanliness and functionality and removed obstacles for safety
- Received deliveries, scanned packages and updated orders in the internal database
Team Member
Bunnings Warehouse
Bibra Lake, Western Australia
11.2011 - 01.2016
- Built and maintained working relationships with peers and upper management
- Uphold high standards of productivity and quality in operations
- Completed additional learning opportunities to advance knowledge and move into senior team member position
- Moved supplies and finished products by operating forklifts and overhead cranes
- Engaged positively with each customer, providing professional and polite support for sales and service needs
- Restocked shelves, racks and bins with latest merchandise and changed signage to promote special items
Sales Manager
Cado Logistics
Jandakot, Western Australia
12.2011 - 11.2012
- Exceeded sales goals and improved profitability by aligning sales strategies and business plans with market trends
- Maintained professional network of potential clients and business opportunities
- Created and finalised quotes to complete deals between company, vendors and customers
- Boosted revenue and facilitated sales activity while developing consistent employee measurements for exceeding goals
- Dispatched information to service providers to schedule freight movement
Floor Manager
CCR hose and Fittings
Kelmscott, Western Australia
01.2011 - 12.2011
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies
- Inserted and positioned materials and clamped, spliced, and fitted parts using hand and power tools
- Prioritised and organised tasks to efficiently accomplish service goals
- Juggled multiple projects and tasks to ensure high quality and timely delivery
Customer Service Liaison
Sydney by Seaplane
Rose Bay, New South Wales
01.2009 - 01.2011
- Achieved client loyalty through quality, productivity, service and proactive management
- Adhered to safety protocols, assessing weather variables to promote passenger and vessel safety
- Communicated with passing vessels using visible and audible signals
Trades Assistant
Winrye Aviation
Bankstown, New South Wales
01.2006 - 01.2010
- Kept supplies and spare parts organised for upcoming projects and daily use
- Read and interpret equipment manuals and work orders to perform required maintenance and service
- Supported facility maintenance team with basic and semi-skilled building repair work
Education
Higher School Certificate -
Barker College
Hornsby, New South Wales11.2006
Skills
- Compelling leadership skills
- Service-driven sales
- Lead generation
- Rapport and relationship building
- Profit and revenue-generating strategies
- Sales process
- Sales tracking
- Proficient in Microsoft office
- Strong work ethic
- Friendly, positive attitude
- Problem resolution
- Organisational skills
- Ability to work in a team
- Interpersonal Communication Skills
- Fast learner
- Forklift ticket
- Warehouse operations
- Stockroom procedure
Timeline
Inside Sales Representative
MRC Global
03.2024 - Current
Sales and Purchasing CoOrdinator
Brilly
05.2022 - 03.2024
Internal Sales Manager
Bray Controls Pacific
06.2018 - 05.2022
Assistant Warehouse Manager
Flamestop
06.2016 - 06.2018
Warehouse Employee
Tailored packaging
02.2015 - 06.2016
Sales Manager
Cado Logistics
12.2011 - 11.2012
Team Member
Bunnings Warehouse
11.2011 - 01.2016
Floor Manager
CCR hose and Fittings
01.2011 - 12.2011
Customer Service Liaison
Sydney by Seaplane
01.2009 - 01.2011
Trades Assistant
Winrye Aviation
01.2006 - 01.2010
Higher School Certificate -
Barker College