Gabriella Ferella
Sydney
Summary
Accomplished Project Coordinator at AGL Energy, adept in problem-solving and project coordination, significantly enhancing project delivery through innovative solutions and optimised resource allocation. Skilled in digital marketing and relationship building, brings a proven track record of fostering partnerships and driving growth, demonstrating a results-oriented approach with a blend of hard and soft skills.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Project Coordinator
AGL Energy
11.2023 - Current
- Manages 150 projects and there workflow between staff, coordinating documents, and creative material distribution.
- Created relationships with external vendors and contractors to acquire mutually benefiting contracts and successful project delivery.
- Played an active role in brainstorming sessions held for the purpose of generating innovative ideas/solutions which could potentially be incorporated into existing/new projects being undertaken by the company.
- Maintained database and spreadsheets with accurate inventory and status.
- Managed budgets effectively, ensuring resource allocation was optimized for maximum project success.
Operations Assistant
The Green Building Council of Australia
01.2023 - 11.2023
- Solved problems timely and effectively, ensuring customer satisfaction.
- Input new data, updated old records and cross-checked information to keep marketing database up-to-date.
- Increased brand awareness by implementing targeted marketing campaigns and social media strategies.
- Enhanced customer engagement with the development of compelling content for email newsletters and blog posts.
- Managed day-to-day department operations with effective workflow coordination.
Partnerships and Outreach Manager
Impact X
02.2022 - 01.2023
- Developed 1000 network relationships with industry professionals to enhance community awareness and promote services.
- Pursued quarterly growth targets through strong leadership, analysis, problem-solving, team building, and coaching.
- Nurtured long-lasting relationships with key community figures and organizations, ensuring continued support for the organization''s mission and goals.
- Provided leadership in creating new programs tailored to address specific needs identified within the community.
Sales Advisor
Masterton Homes
02.2020 - 01.2022
- Provided expert product knowledge to customers, leading to informed purchasing decisions and increased satisfaction levels.
- Increased sales by establishing rapport with customers and identifying their needs.
- Handled difficult situations professionally by addressing customer complaints and finding mutually beneficial solutions, preserving long-term relationships.
- Listened to customer details and offered matching solutions to meet wide range of requirements.
Education
Bachelor of Science - Management Science
Macquarie University
Sydney, NSWSkills
- Problem-Solving
- Project Coordination
- Time Management
- Detail Oriented
- Digital Marketing
- Social Media Marketing
- Staff Management
- Customer Relationship Management (CRM)
- Relationship Building
- Production Scheduling
- Teamwork and Collaboration
Certification
- Provide Cardiopulmonary Resuscitation
- First Aid
- Green Star Accredited Professional - Buildings
- Full Drivers License
Timeline
Project Coordinator
AGL Energy
11.2023 - Current
Operations Assistant
The Green Building Council of Australia
01.2023 - 11.2023
Partnerships and Outreach Manager
Impact X
02.2022 - 01.2023
Sales Advisor
Masterton Homes
02.2020 - 01.2022
Bachelor of Science - Management Science
Macquarie University
Similar Profiles
Deepti DhallDeepti Dhall
Resolutions Specialist at AGL EnergyResolutions Specialist at AGL Energy
Arpita MazumdarArpita Mazumdar
Market Operations Analyst at AGL EnergyMarket Operations Analyst at AGL Energy
Miguel SantiagoMiguel Santiago
Credit Functional Analyst at AGL EnergyCredit Functional Analyst at AGL Energy