GABRIELLA JACOVIC
Brisbane,QLD
Summary
Dedicated, friendly, and hard-working individual with a strong focus on effective communication and a passion for continuous learning. Demonstrated experience in customer service, hospitality, and outdoor education, showcasing a versatile skill set. College graduate equipped with a working holiday visa, ready to contribute valuable insights and adaptability to any team or organization.
Overview
9
9
years of professional experience
Work History
Housekeeper
Falcon Hotel
04.2024 - 07.2024
- Cleaning rooms of the hotel (bed making, hoovering, dusting, cleaning bathrooms, preparing tea trays), stocking up for the following day
Bartender
Carrier's Inn
04.2022 - 04.2024
- Taking drink and food orders, making and serving drinks, cleaning the pub (daily and deep cleans), opening up the pub and closing down, taking both cash and card payments on the till, stocking up ensuring stock rotation, unload and put away deliveries, multitasking during busy nights and events, building rapport with customers
Breakfast Waitress
Kerenza Hotel
04.2023 - 10.2023
- Opening the restaurant in the morning, taking food and drink orders, serving tables, preparing breakfast buffet, dishwashing, cleaning down the kitchen and restaurant (sweeping, mopping and sanitizing surfaces)
Waitress
Labocca Pizza Kitchen
08.2021 - 04.2022
- Taking food and drink orders, serving food and drink, finishing the pizzas with different toppings before serving, setting tables, cleaning the restaurant (sanitizing surfaces, sweeping, mopping), restocking the fridges ensuring stock rotation and checking dates of expiry, taking phone orders, taking takeaway and delivery orders on the till, taking both cash and card payments
Waitress
Bude Tandoori
11.2019 - 12.2021
- Taking food and drink orders, serving food and drink, preparing chutney trays, salads and breads, cleaning the restaurant (sanitizing surfaces, sweeping, mopping), dishwashing, polishing cutlery, setting tables and delivering food to the nearby joint restaurant
Cleaner
Atalian Servest
12.2020 - 07.2021
- Cleaning the supermarket; spills on the shop floor, cleaning toilets hourly and deep cleaning twice a week, cleaning the staff cafe and kitchen (mopping, sweeping, taking out bins) as well as the customer restaurant and kitchen, cleaning all the food market prep areas (fish mongers, butchers, pizza kitchen, deli, bakery), ensuring that the correct mop buckets and brooms are used to avoid cross contamination, litter picking the carpark
Night Assistant in Price Integrity
Morrison's Supermarket
12.2019 - 04.2021
- Night shifts; scanning tickets using a POS scanner, to put out new prices/deals for shelf items
Kitchen Porter
Cross House Inn
01.2016 - 12.2016
- Food prep (chopping vegetables, plating identical veg plates), dishwashing (crockery and kitchen equipment), cleaning up spills, deep cleaning the kitchen, closing down (sweeping, mopping and sanitizing surfaces)
Education
200-Hour Level 5 Online TEFL Diploma -
Level 3 Extended Diploma - Sport (QCF) (Outdoor Education)
Duchy College
Stoke Climsland01.2016
Skills
- Customer service
- Strong multitasking
- Greeting guests
- Cleanliness
- Order taking
- Attention to detail
Contacts
gaby_francis@outlook.com, +61 473112612
Personal Information
Visa Status: Working Holiday Visa
Course
200-Hour Level 5 Online TEFL Diploma
Languages
English
Native or Bilingual
Serbian
Limited Working
Timeline
Housekeeper
Falcon Hotel
04.2024 - 07.2024
Breakfast Waitress
Kerenza Hotel
04.2023 - 10.2023
Bartender
Carrier's Inn
04.2022 - 04.2024
Waitress
Labocca Pizza Kitchen
08.2021 - 04.2022
Cleaner
Atalian Servest
12.2020 - 07.2021
Night Assistant in Price Integrity
Morrison's Supermarket
12.2019 - 04.2021
Waitress
Bude Tandoori
11.2019 - 12.2021
Kitchen Porter
Cross House Inn
01.2016 - 12.2016
200-Hour Level 5 Online TEFL Diploma -
Level 3 Extended Diploma - Sport (QCF) (Outdoor Education)
Duchy College
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