Gabriella Leimgruber
Mulwala,NSW
Summary
Quality track record in enhancing operational efficiency at Buffalo Dairy Australia, and customer satisfaction at The Crusty Loaf, showcasing strong work ethic and exceptional customer service skills. Adept at multitasking and organisation, demonstrated through successful livestock handling and food preparation. Successful Front of House Team Member with bakery and cafe experience. Able to move easily between different positions to meet demand. Hospitable individual with experience in safe food preparation. Accurately takes orders and prepares daily food items to satisfy customers. Able to work independently within a team environment, keeping an eye on tasks which need to be completed.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Farm Hand
Buffalo Dairy Australia
02.2024 - 07.2024
- Carried out daily farm tasks such as feeding animals, milking cows, and cleaning pens to ensure animal health and welfare.
- Packing milk into IBCs for transport to customers.
- Operated forklift for sorting IBCs.
- completed relevant paperwork required by customer.
- Conducted daily health checks on calves, swiftly identifying and addressing any signs of illness to maintain herd health, notifying supervisor of signs of illness.
- Collaborated with other farm workers to complete tasks efficiently according to established schedules and protocols.
Front of House Employee
The Crusty Loaf
06.2022 - 01.2024
- Maintained high standards required for customer service, food preparation and coffee making.
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
- Performed opening and closing duties diligently, ensuring the bakery was ready for optimal operations each day.
- Contributed to team efficiency by promptly completing side work tasks during downtime periods.
- Supported staff by relaying guest feedback and coordinating special requests or dietary restrictions.
- Reset tables between guests by restocking low items and wiping down surfaces.
- Trained new staff in front-of-house procedures, customer relations, and cleaning.
Education
Victorian Certificate of Education -
Cobram Anglican Grammar School
Cobram, VIC11.2023
Skills
- Dependable and Hardworking
- Strong Work Ethic
- Customer Service and relations
- Multitasking and Organisation
- Cash handling
- Cash Register Operation
- Cleaning
- Food and beverage preparation
- Milking
- Livestock Handling
Certification
- Responsible Serving of Alcohol, 1 SDO Training with RSA For Schools - November 29, 2022
- Prepare and Serve Espresso Coffee Training, 1SDO Training - December 11, 2022
- Use Hygienic Practices For Food Safety Training, 1SDO Training with RSA For Schools - November 28, 2022
Hobbies
Art
Painting
Drawing
Photography
Cooking
Timeline
Farm Hand
Buffalo Dairy Australia
02.2024 - 07.2024
Front of House Employee
The Crusty Loaf
06.2022 - 01.2024
Victorian Certificate of Education -
Cobram Anglican Grammar School
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