Gabriella Lydon
Canberra,ACT
Summary
Currently, a student at the University of Canberra working towards a Bachelor of Nursing, having just completed the second year of study. Seeking casual work that accommodates university commitments. A warm and friendly individual, who can grasp new concepts quickly and efficiently close knowledge gaps to provide value to the employer and team. A background in customer service, bringing established experience in delivering exceptional client experiences. Ability to work productively both independently and within a team setting, easily building professional interpersonal relationships. Strong written and verbal communication skills further enhance the capacity to contribute effectively to any work environment. Committed to balancing academic success with professional activities, eager to bring a dynamic skill set to a role that supports professional development and personal growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Family Nanny
Private Employers
08.2022 - 08.2023
- Assisted with care of a young baby
- Built positive and nurturing environments to support child social and emotional growth.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Played games, worked on puzzles, and read books to young child.
- Assisted with household duties
- Dogwalking
Assistant in Nursing/Personal Care Assistant
Timbrebongie House
11.2020 - 01.2022
- Created positive patient experience by assisting residents with daily personal care needs and emotional support
- Cared with empathy and compassion to build positive patient and family relationships.
- Liaising with resident’s family members
- Attended bed making and laundry duties, keeping spaces fresh and clean for patient health and satisfaction.
- Maintained excellent care continuity through collaboration with nurses and external healthcare professionals.
- Assisted nursing staff with completing daily rounds, documenting vital signs and answering calls.
- Completed forms relevant to resident care
Sales Assistant
Macquarie Clothing
11.2020 - 11.2021
- Greeting customers in a friendly and welcoming manner
- Assisted customers with prompt and polite support in-person and via telephone.
- Established rapport with customers using active listening and interpersonal skills.
- Cash handling
- Maintaining store presentation
- Stocktake duties
- Working collaboratively in a team environment
Waitress
Alice’s Asian Restaurant
06.2016 - 10.2020
- Answered customer enquires in store and via telephone
- Resolved guest complaints to maintain complete customer satisfaction and workforce effectiveness.
- Assisted in the kitchen with packing orders and general kitchen duties
- Experience with cash registers and credit card machines
- Customer service to tables
- Worked collaboratively in a team environment
- Trained new staff
Education
Bachelor of Nursing -
University of Canberra
Canberra11.2024
High School Certificate -
Macquarie Anglican Grammar School
Dubbo, NSW11.2020
Certificate III - Individual Support (Ageing) -
TAFE
Dubbo, NSW11.2020
Skills
- Customer service and cash handling
- Able to grasp new concepts fast and efficiently
- Written and verbal communication
- Work productively both in a self-sufficient and team environment
- Dependable and Responsible
- Organization and Time Management
- Attention to Detail
- Easily able to build professional and interpersonal relationships
Certification
- Provide First Aid and CPR, Height Safety Engineers - Attained 19th November 2021
- Working with Vulnerable People registered
Timeline
Family Nanny
Private Employers
08.2022 - 08.2023
Assistant in Nursing/Personal Care Assistant
Timbrebongie House
11.2020 - 01.2022
Sales Assistant
Macquarie Clothing
11.2020 - 11.2021
Waitress
Alice’s Asian Restaurant
06.2016 - 10.2020
Bachelor of Nursing -
University of Canberra
High School Certificate -
Macquarie Anglican Grammar School
Certificate III - Individual Support (Ageing) -
TAFE
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