Summary
Overview
Work History
Education
Skills
Interests
Timeline
Generic
Gabriella Valente

Gabriella Valente

Bondi Beach,NSW

Summary

Friendly and experienced hospitality and retail professional with brilliant customer engagement. A disciplined Masters graduate with excellent time-management and attention to detail, equipped to work in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Retail Sales Associate

General Pants Co
Bondi Junction, NSW
11.2025 - Current
  • Maintained visual merchandising standards to enhance store presentation and sales.
  • Took time and effort to understand individual customers, meticulously selecting the perfect outfit for upselling
  • Greeted every customer in a warm and welcoming manner and efficiently pitched the current sales and discounts.
  • Retrieved clothing for fitting rooms, and checked stock for sizes quickly and efficiently during high-foot-traffic Christmas hours.

Housekeeper

Mad Monkey
Darlinghurst, NSW
10.2025 - 11.2025
  • Maintained cleanliness of guest rooms and common areas to a strict standard.
  • Folded and organised all laundry
  • Managed guest complaints and resolved issues professionally

Retail Sales Associate

The Dressing Room
Brentwood, Essex
08.2024 - 02.2025
  • Interacted closely with each customer, providing styling advice, and encouraging them to feel confident in our clothes.
  • Consulted with customers on the fit of the products and offered tailored product recommendations.
  • Actively engaged with customers at the POS about their experience at the store in order to optimize the store's conversion rate.

Front of House

The Green Barn
Essex, London
02.2024 - 07.2024
  • Preparation and re-stock of coffee, tea and snacks for customers during peak hours.
  • Provided friendly, engaging customer service at a kiosk in a family-run farm.
  • Greeted and directed guests to events at the farm in an up-beat and welcoming manner.

Education

Master Of Science (MS) - Human Infection Immunity And Disease

University of Leeds
Yorkshire
12-2024

Skills

  • Cross-selling
  • Visual merchandising
  • Thrive in fast-paced environments
  • Pitching sales and discounts
  • Upselling
  • POS
  • Attention to detail
  • Engagement with clientele
  • Complaint resolution
  • Enthusiastic

Interests

  • Love clothes, all things fashion, and encouraging my friends to buy a daring new outfit regardless of the price!

Timeline

Retail Sales Associate

General Pants Co
11.2025 - Current

Housekeeper

Mad Monkey
10.2025 - 11.2025

Retail Sales Associate

The Dressing Room
08.2024 - 02.2025

Front of House

The Green Barn
02.2024 - 07.2024

Master Of Science (MS) - Human Infection Immunity And Disease

University of Leeds
Gabriella Valente