Summary
Overview
Work History
Education
Skills
Certification
Affiliations
Scope of Practice Statement
Career Statement
Timeline
Generic

Gabrielle Angeline Star Schmidt

Hornsby,NSW

Summary

Professional with experience in customer service, prepared to enhance client and patient satisfaction and operational efficiency. Highly skilled in handling inquiries and resolving issues promptly. Strong focus on team collaboration and adaptability to changing needs. Reliable communicator with positive attitude, adept in using multi-line phone systems, scheduling and data entry.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Customer service receptionist (Casual)

Pristine Cleaning Maids Sydney
01.2023 - Current
  • Answer customer calls and schedule cleaning services
  • Appropriately recorded appointment logs and sent service notifications
  • Liaise with multiple customers to confirm service bookings and answer enquires
  • Contact: Sonia Tragaris
  • Phone number: 0468 488 877
  • Accomplishments:
  • Developed strong rapport with customers, which resulted in improved customer retention and satisfaction
  • Demonstrated accuracy in scheduling appointments and record keeping under minimal supervision

Student nurse

Avondale College of Higher Education
01.2023 - Current
  • Successful undertaking of more than 800 hours of clinical placements within acute and non-acute areas such as:
  • Aged Care (Elizabeth Lodge)
  • General Medical Ward (Sydney Adventist Hospital & Royal North Shore Hospital)
  • Mental Health (Gordon Private Hospital)
  • Operating Theatres (Sydney Adventist Hospital)
  • Surgical/Medical Ward (Sydney Adventist Hospital)
  • Neurology Ward (Sydney Adventist Hospital)
  • Key accomplishments:
  • Received positive feedback on eight satisfactory clinical appraisals for professionalism, strong communication skills and therapeutic patient care
  • Conducting clinical assessments such as A-G, vital sign monitoring, neurological, respiratory and wound assessments
  • Have demonstrated the ability to safely assist and administer medications (oral, subcutaneous and intravenous) and IV fluids
  • Work effectively within a team environment, utilising prompt and effective handover (using ISBAR and ADPIE frameworks) to optimise patient care
  • Documenting accurate patient care utilising digital and written hospital systems
  • Recognising early signs of patient deterioration and escalating care within the scope of practice
  • Continuously work within the scope of practice and follow hospital protocols

Casual cleaning

Dr Hugh McCarron
12.2017 - 01.2020
  • Provide cleaning services in a domestic and office setting
  • Carried out duties such as vacuuming, dusting and disinfecting surfaces
  • Phone number: 0413 006 826
  • Accomplishments:
  • Remained punctual and consistent over the duration of 3 years
  • Regained trust to work independently within a private setting

Education

Bachelor of Nursing -

Avondale University
Wahroonga, NSW
12.2025

High School -

Wahroonga Adventist School
Wahroonga, NSW
12-2022

Skills

  • Within my clinical placements, I have demonstrated the ability to work effectively within a multidisciplinary environment as well as independently to deliver effective care
  • In my previous role (receptionist), I acquired beneficial customer service skills such as resolving customer complaints and enquiries and developing strong problem-solving skills and communication techniques under pressure
  • In my role (student nurse and cleaner), I learnt to manage my time effectively by utilising prioritisation techniques and time planners
  • Holding intermediate computing skills and can effectively navigate hospital computer systems
  • In university, I developed leadership skills by taking initiative during group projects and assignments
  • Utilised clinical judgement and appropriate assessments during placements to help identify early signs of patient deterioration
  • Adjusted to numerous acute and non-acute clinical environments

Certification

  • First Aid Certificate: 2023-07-28
  • CPR and First Aid Australia Wide First Aid, Warrimoo Ave, St Ives, NSW, 2074
  • Mental Health First Aid Certificate: 2023-10-12
  • Mental Health First Aid Training, Mental Health First Aid Australia

Affiliations

2024 NSW Nurses and Midwives Association (Student Member)

Scope of Practice Statement

I understand that my scope of practice is determined in part by the level of education, competence and confidence I must perform in the role of a registered nurse within the framework of law and regulation, which includes NMBA standards for practice, the Code of Conduct and other relevant regulatory policies and guidelines as well as those of the organisation. My scope is also influenced by the context of my practice, which includes where I work, who I provide care for, and their health care needs.

Career Statement

I am a driven, compassionate and detail-oriented 3rd year nursing student deeply passionate about working in acute clinical settings. My ultimate career goal is to become an anaesthetic nurse in the operating theatre environment, where I can utilise acute clinical judgement to provide efficient, safe and high-calibre surgical care. I have thoroughly enjoyed all my clinical placements, which I believe have equipped me with various clinical knowledge I have continuously utilised throughout my nursing journey. I am passionate about collaborating within a multidisciplinary environment to optimise patient outcomes. I am committed to lifelong learning and improving my clinical skills to ensure I provide updated, evidence-based nursing care. I strive to uphold my core values within my work, including empathy, patient safety and continuous professional development to ensure that I provide person-centred care.

Timeline

Customer service receptionist (Casual)

Pristine Cleaning Maids Sydney
01.2023 - Current

Student nurse

Avondale College of Higher Education
01.2023 - Current

Casual cleaning

Dr Hugh McCarron
12.2017 - 01.2020

Bachelor of Nursing -

Avondale University

High School -

Wahroonga Adventist School

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Gabrielle Angeline Star Schmidt