Gabrielle Azzopardi
Earlville,QLD
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
6
6
years of professional experience
Work History
Client Service Planner
St. John's Community Care
10.2022 - Current
- Enhanced project efficiency by developing and implementing effective planning strategies.
- Streamlined workflow processes for improved team productivity and project outcomes.
- Achieved on-time completion of projects with diligent scheduling and resource management.
- Optimized inventory control, reducing waste and improving costefficiency.
- Collaborated with cross-functional teams to align goals and ensure project success.
- Identified potential risks, implementing mitigation plans to minimize impact on project timelines.
- Developed strong relationships with stakeholders, ensuring clear communication and timely resolution of issues.
- Enhanced client outcomes by developing comprehensive case plans tailored to individual needs.
- Streamlined communication with interdisciplinary team members for effective case coordination and improved client satisfaction.
- Provided thorough assessments of clients'' needs, resulting in accurate service referrals and appropriate resource allocation.
- Ensured timely case closures by diligently monitoring progress, addressing barriers, and adapting plans as needed.
- Established trust with clients through empathetic listening and respectful engagement, fostering positive working relationships.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Contributed to program improvement initiatives by analyzing data, identifying trends, and recommending strategies for enhanced service delivery.
- Assisted clients in achieving self-sufficiency by connecting them with relevant community resources and support services.
- Safeguarded client confidentiality by adhering to strict privacy guidelines and maintaining secure records management practices.
- Facilitated group sessions focused on skill-building and empowerment topics for the benefit of program participants.
- Efficiently managed caseloads while prioritizing urgent cases to ensure prompt attention was given when needed most.
- Contributed to the creation of a supportive work environment by actively participating in team meetings, sharing resources, and offering constructive feedback to colleagues.
- Served as a knowledgeable resource for clients regarding available benefits, entitlements, and programs that could assist them in achieving their goals.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
Passive Fire Consultant
AZZO Project Services
04.2018 - 10.2022
- Devised and implemented processes and procedures to streamline operations.
- Aligned closely with business owners and employees to gather information and gain operational insight.
- Collaborated with teams to define, strategize, and implement marketing and web strategies.
- Observed packing operations to verify conformance to specifications.
- Gathered, organized and input information into digital database.
- Kept up-to-date on inspection regulations, codes, ordinances and techniques.
- Provided information about methods and materials to correct problems and bring construction in compliance with ordinances and codes.
- Reviewed site permits and licenses of operating contractors.
- Completed inspections of current construction, refurbishment and repair projects.
- Enhanced building safety by conducting thorough inspections and identifying potential hazards.
- Re-inspected commercial and residential constructions which previously failed inspections.
- Collaborated with architects, engineers, and contractors to ensure adherence to building codes and regulations.
- Conducted regular site visits to verify that work was being performed according to specifications and plans.
- Created and updated database designs and data models.
- Determined database structural requirements, working with business stakeholders to identify optimal database specifications.
Cafe Manager
Ozmosis Cafe Kitchen
01.2021 - 03.2022
- Managed display products effectively to achieve consistent sales with minimal waste.
- Motivated staff to perform at peak efficiency and quality.
- Secured daily cash by verifying totals and making daily deposits.
- Reduce inaccuracies by carefully counting cash and keeping meticulous records of transactions.
- Oversaw food preparation and monitored safety protocols.
- Delivered excellent customer service experiences by addressing concerns promptly and professionally.
- Introduced new menu items to add variety and selections and meet customer preferences.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Established a welcoming atmosphere, maintaining high standards of cleanliness and presentation throughout the cafe.
- Managed staff schedules and maintained adequate coverage for all shifts.
Education
Certificate III - In Individual Support
MiHaven Training
Cairns, QLD02.2024
Certificate II - Fire Inspection And Testing
Fire Protection Association Australia
Brisbane, QLD11.2011
Skills
- Care Plan Assessments
- Written and verbal communication
- Cross-Functional Collaboration
- Proficient in Excel, Word, Outlook, Gmail, TRACCS, SimPro, and Canva
- Data Collection
- Certified in CPR/First Aid
- Case Documentation
- Program implementation
Timeline
Client Service Planner
St. John's Community Care
10.2022 - Current
Cafe Manager
Ozmosis Cafe Kitchen
01.2021 - 03.2022
Passive Fire Consultant
AZZO Project Services
04.2018 - 10.2022
Certificate III - In Individual Support
MiHaven Training
Certificate II - Fire Inspection And Testing
Fire Protection Association Australia
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