Summary
Work History
Skills
Timeline
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Gabrielle Bailey

Coffs Harbour

Summary

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Friendly, hardworking individual with keen eye for administrative excellence and customer service. Proven track record in managing data entries, managing front of house activities and maintaining welcoming atmosphere for clients with high accuracy, ensuring smooth daily operations and client satisfaction. Thrives in team settings and adapts to dynamic demands, showcasing proficiency in multitasking and problem-solving.

Utilise strong organisational skills and attention to detail to streamline operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.

Work History

Gaming Bartender

Oxenford Tavern
  • Collaborated with fellow bartenders to ensure smooth operations during peak hours, resulting in exceptional customer satisfaction.
  • Worked closely with management to develop strategies for increasing foot traffic during slower periods, leading to improved overall profits.
  • Demonstrated versatility by covering various roles within the establishment as needed, including server or prep cook responsibilities when necessary.
  • Assisted with event planning for gaming tournaments, contributing to successful experiences for both participants and spectators.
  • I was required to step into management training for various previous employers at times when asked too.

Bartender

Miss Kay’s
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Kitchen Cook/waiter

McDonald's Restaurant
  • Cleaned and sanitized work areas, utensils and equipment.
  • Boosted customer satisfaction with timely meal preparation, meeting strict deadlines during peak service hours.
  • Collaborated with fellow kitchen staff, effectively managing multiple tasks for seamless operations.
  • Maintained a clean and organized workspace, adhering to strict health and safety standards for optimal kitchen performance.

Restaurant Waiter

Fish Kitchen
  • Maintained clean and organized dining areas for optimal guest experience.
  • Cultivated warm relationships with regular customers.
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Answered customers' questions, recommended items, and recorded order information.
  • Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
  • Collaborated with kitchen staff to ensure timely delivery of orders, resulting in positive feedback from guests.

Skills

  • Customer engagement
  • Cleanliness standards
  • Responsible alcohol service
  • Stock rotation
  • Teamwork and collaboration
  • Customer service
  • Friendly and outgoing
  • Honest and dependable
  • Attention to detail
  • Effective communication
  • Opening and closing procedures

Timeline

Gaming Bartender

Oxenford Tavern

Bartender

Miss Kay’s

Kitchen Cook/waiter

McDonald's Restaurant

Restaurant Waiter

Fish Kitchen

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Gabrielle Bailey