Gabrielle Bromley
Kew,VIC
Summary
Highly professional and effective communicator, adept at problem-solving and multi-tasking, demonstrated during tenure at ONS Boutique Melbourne. Excelled in driving sales beyond targets and streamlining operations, while offering exceptional customer service.
Recognized for dependable work ethic and ability to inspire teams towards achieving business objectives. Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
5
5
years of professional experience
Work History
Retail Store Manager
ONS Boutique Melbourne
05.2022 - 08.2024
- Maintained a clean and organized store appearance to enhance the overall shopping experience for customers.
- Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
- Streamlined store operations through the implementation of efficient scheduling systems, task delegation, and performance monitoring.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Evaluated employee performance regularly provided constructive feedback coaching opportunities improvement recognition outstanding achievements.
- Managed high level of calls, emails and customer engagement per day
Legal Services Volunteer
Disability Discrimination Legal Services
11.2022 - 04.2024
- Assisted in preparing and researching presentations for meetings with clients
- Supported the efficient resolution of cases with diligent review of court filings and organized preparation of evidence materials.
- Identified key strengths in client cases by meticulously analyzing facts against applicable statutes or regulations.
- Enhanced client satisfaction by efficiently addressing their legal concerns and providing timely solutions.
- Contributed to a successful case outcome with thorough research and critical analysis of relevant laws and regulations.
- Ensured comprehensive case tracking and monitoring by maintaining up-to-date electronic files, improving overall organization.
Receptionist
Allseasons Caravan Park and Houseboats
01.2020 - 01.2022
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Handled assignments independently with good judgement and critical thinking skills.
Education
Bachelor of Law - Law
Australian Catholic University
Melbourne, VIC06.2024
Skills
- Customer Service
- Strong multi-tasking
- Problem-Solving
- High level of work ethic
- Dependable and reliable
- Clear communication
Timeline
Legal Services Volunteer
Disability Discrimination Legal Services
11.2022 - 04.2024
Retail Store Manager
ONS Boutique Melbourne
05.2022 - 08.2024
Receptionist
Allseasons Caravan Park and Houseboats
01.2020 - 01.2022
Bachelor of Law - Law
Australian Catholic University
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