Gabrielle Brown
Sydney,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent problem-solving, critical thinking and communication skills.
Overview
5
5
years of professional experience
Work History
Junior Program Officer
Homelessness NSW
06.2023 - 01.2024
- Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
- Assisted with developing and managing budgets for multiple projects, ensuring optimal resource allocation and financial sustainability.
- Maintained detailed documentation on all aspects of programs, creating an accessible knowledge base for future reference. A
- Collected, arranged, and input information into database system.
- Directly engage in the tendering process, developing comprehensive project proposals and collaborating with external stakeholders to secure funding and resources for impactful initiatives.
Medical Receptionist
Centre Medical Practice
03.2019 - 12.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional manner.
- Organised essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Managed worker's compensation and various NDIS billings.
- During my time at Centre Medical practice, I took on the role of interim office manager various times.
Education
Bachelor of Social Science - Criminology And Indigenous Studies
Western Sydney University
Sydney, NSW08.2023
Certificate I - Cultural Competence - Aboriginal Sydney
The University of Sydney
Sydney, NSW02.2023
Certificate III - Business Administration And Management (Medical)
Tafe Sydney
Sydney04.2015
Skills
- Technical Support
- Research and data analysis
- Proposal Writing
- Budgeting and Financial Management
- Data Review
- Technical Knowledge
- Adaptability and Flexibility
- Organizational Skills
- Public Speaking
- Problem Solving
- Cross-Cultural Competence
- Conflict Resolution
Timeline
Junior Program Officer
Homelessness NSW
06.2023 - 01.2024
Medical Receptionist
Centre Medical Practice
03.2019 - 12.2022
Bachelor of Social Science - Criminology And Indigenous Studies
Western Sydney University
Certificate I - Cultural Competence - Aboriginal Sydney
The University of Sydney
Certificate III - Business Administration And Management (Medical)
Tafe Sydney
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