Gabrielle Brown
Sydney,NSW
Summary
Organised and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent problem-solving, critical thinking and communication skills.
Overview
5
5
years of professional experience
Work History
Junior Program Officer
Homelessness NSW
Sydney
06.2023 - 01.2024
- Enhanced program efficiency by streamlining processes and implementing data-driven improvements.
- Assisted with developing and managing budgets for multiple projects, ensuring optimal resource allocation and financial sustainability.
- Maintained detailed documentation on all aspects of programs, creating an accessible knowledge base for future reference. A
- Collected, arranged, and input information into database system.
- Directly engage in the tendering process, developing comprehensive project proposals and collaborating with external stakeholders to secure funding and resources for impactful initiatives.
Medical Receptionist
Centre Medical Practice
Sydney, NSW
03.2019 - 12.2022
- Enhanced patient satisfaction by efficiently managing the front desk operations and addressing inquiries in a timely manner.
- Facilitated effective communication between patients, medical staff, and insurance companies to ensure seamless coordination of care.
- Assisted healthcare providers with administrative tasks, enabling them to focus on quality patient care.
- Provided compassionate customer service, creating a welcoming atmosphere for patients and their families.
- Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional manner.
- Organised essential medical documents, streamlining access to vital information for healthcare providers during appointments.
- Managed worker's compensation and various NDIS billings.
- During my time at Centre Medical practice, I took on the role of interim office manager various times.
Education
Bachelor of Social Science - Criminology And Indigenous Studies
Western Sydney University
Sydney, NSW08.2023
Certificate I - Cultural Competence - Aboriginal Sydney
The University of Sydney
Sydney, NSW02.2023
Certificate III - Business Administration And Management (Medical)
Tafe Sydney
Sydney04.2015
Skills
- Technical Support
- Research and data analysis
- Proposal Writing
- Budgeting and Financial Management
- Data Review
- Technical Knowledge
- Adaptability and Flexibility
- Organizational Skills
- Public Speaking
- Problem Solving
- Cross-Cultural Competence
- Conflict Resolution
Timeline
Junior Program Officer
Homelessness NSW
06.2023 - 01.2024
Medical Receptionist
Centre Medical Practice
03.2019 - 12.2022
Bachelor of Social Science - Criminology And Indigenous Studies
Western Sydney University
Certificate I - Cultural Competence - Aboriginal Sydney
The University of Sydney
Certificate III - Business Administration And Management (Medical)
Tafe Sydney