Gabrielle Dennis
Varsity Lakes,QLD
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
7
7
years of professional experience
Work History
Retail Assistant
StrandBags
05.2023 - Current
- Used POS system to process sales, returns, online orders, and gift card activations.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or colour.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Interacted with customers proactively, identifying needs and offering suitable product recommendations.
- Enhanced store appearance through diligent merchandising and regular upkeep of displays.
- Contributed to a welcoming atmosphere through courteous interactions with both customers and fellow staff members.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Resolved customer complaints professionally, maintaining a positive brand image.
- Answered incoming calls and emails to provide product information, features and benefits.
Retail Assistant
Sussan
05.2022 - 02.2023
- Organised and created store displays
- Create a warm and welcoming environment to customers
- Provide great customer service using excellent communication and negotiation skills
- Processed financial transactions by using my cash handling, cheque processing, credit card payment and EFTPOS skills and knowledge
Retail Sales Assistant
Australia Post
11.2017 - 06.2022
- Provided great customer service by providing by consistently accurate transactions and sales to customers
- Processed financial transactions by using my cash handling, cheque processing, credit card payment and EFTPOS skills and knowledge
- Preformed identity service transactions, including Australian Passport Interviews
- Promoted and sold products and services
- Managed administration duties and stocktakes
Education
BACHELOR’S Degree - Visual Arts
Southern Cross university
01.2016
High School Certificate -
Wollumbin High School
01.2012
Skills
- Enthusiastic
- Hardworking
- Reliable
- Time Management
- Honest
- Teamwork
- Autonomous
- Creative
- Adaptable
- Customer Service
- Communication
- Cash handling
- EFTPOS
- Microsoft Office Suite
- Customer Assistance
- Multitasking Competence
- Patience and Empathy
- Time Management Capabilities
- Cash Register Operation
- POS System Operation
- Flexible schedule availability
- Cash Handling Accuracy
- Order Processing
References
References available on request
Timeline
Retail Assistant
StrandBags
05.2023 - Current
Retail Assistant
Sussan
05.2022 - 02.2023
Retail Sales Assistant
Australia Post
11.2017 - 06.2022
High School Certificate -
Wollumbin High School
BACHELOR’S Degree - Visual Arts
Southern Cross university
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