Gabrielle Elston
Summary
Results-driven administration professional with extensive experience in office administration, sales support, customer service and event coordination. Highly organised and detail-oriented, with a proven ability to manage multiple priorities, maintain efficient office operations and deliver exceptional service to clients and stakeholders. Recognised for strong communication skills, a proactive approach and the ability to build positive working relationships across all levels of an organisation. Committed to maintaining high standards of professionalism, accuracy and efficiency while contributing positively to a collaborative team environment.
Overview
19
19
years of professional experience
Work History
Sales Administrator
Copyworld Toshiba
03.2026 - Current
- Prepared quotations, sales orders, invoices and supporting sales documentation.
- Managed incoming customer enquiries via phone, email and face-to-face interactions.
- Followed up on customer enquiries to provide timely communication and enhance customer experience throughout the sales process.
- Coordinated equipment orders, installations, deliveries, and service bookings to ensure seamless execution.
- Maintained accurate customer records and updated CRM databases.
- Assisted the sales team with reporting, contract administration and account management support.
- Processed purchase orders and liaised with suppliers regarding stock and availability.
Business Owner
G.E. Corporate Solutions
01.2020 - Current
- Providing corporate event coordination, sales support, digital marketing and administrative support to businesses including Good Government Advisory, Noble Homes and Silver's Anchor.
- Managed social media accounts and created engaging content to drive business growth.
- Developed digital marketing strategies including email campaigns and online advertising.
- Provided sales support including lead generation, client relationship management and reporting.
- Coordinated business operations, scheduling and customer communications.
- Prepared reports, presentations, proposals and client documentation.
- Streamlined workflows and implemented process improvements to increase efficiency.
- Maintained stakeholder relationships and supported business development opportunities.
Administration Officer
Form-s Custom Concrete
06.2025 - 02.2026
- Managed customer enquiries through social media, website, email and phone channels.
- Prepared quotations, invoices and business reports using Xero.
- Maintained accurate financial records and administrative documentation.
- Assisted clients through the design selection process from concept to production.
- Liaised with clients, suppliers and contractors to support project delivery.
- Coordinated scheduling and monitored project timelines.
- Supported day-to-day office operations and process improvements.
Visual Merchandiser
Canopy Home Fashion
01.2023 - 01.2026
- Led visual merchandising and store presentation to enhance customer experience and support sales objectives.
- Created social media content and engaged customers to drive brand awareness and in-store traffic.
- Processed online orders, supported inventory control and assisted with stock management.
- Provided product recommendations and delivered high-quality customer service to increase satisfaction and repeat business.
Manager
Brydie Lane Consignment Boutique
01.2020 - 01.2021
- Managed daily boutique operations, customer service and staff supervision.
- Developed digital marketing initiatives to increase brand awareness.
- Managed inventory, stock ordering and online sales channels.
- Organised boutique styling events and customer engagement activities.
- Built strong customer relationships and supported revenue growth.
Account Manager
Adelaide Event Group (White Marquee)
01.2017 - 01.2019
- Managed client accounts and coordinated corporate and private events from planning through execution.
- Developed business opportunities, upsold services and contributed to revenue growth.
- Coordinated logistics, supplier relationships and event operations to deliver high-quality experiences.
- Maintained client communication and ensured expectations were met or exceeded, achieving strong client satisfaction.
Event Coordinator
Glen Ewin Estate
01.2016 - 01.2017
- Coordinated corporate and private events from initial enquiry to delivery, managing timelines and supplier coordination.
- Developed targeted marketing initiatives to increase bookings and client engagement.
- Managed event logistics and on-site operations to deliver high-quality guest experiences.
- Consistently met or exceeded sales targets while supporting business growth objectives.
Store Manager
Mimco
09.2014 - 08.2016
- Led full-store operations including staff recruitment, training, rostering and performance management.
- Managed inventory, merchandising and visual presentation to align with brand standards and sales goals.
- Oversaw daily sales reporting, cash handling procedures and stock control activities.
- Coached and motivated team members to deliver outstanding customer service and achieve sales targets.
Team Leader
National Wine Centre of Australia
01.2008 - 12.2011
- Coordinated events, floor operations, and staffing to facilitate seamless service and enhance guest experiences.
- Supervised front-of-house team to provide outstanding guest service at high-profile venue.
- Trained and coached team members on service standards, upselling and product knowledge.
- Supported daily operations, including stock management and customer enquiries, to ensure efficient service delivery.
Skills
- Sales coordination
- CRM Systems
- Digital Marketing & Client Engagement
- Customer Service Excellence
- Data Entry
- Microsoft Office Suite
- Administration & Office Management
- Event Coordination & Project Management
- Process Improvement & Operations
- Stakeholder & Relationship Management
- Xero
- Business Strategy & Development
Timeline
Sales Administrator
Copyworld Toshiba
03.2026 - Current
Administration Officer
Form-s Custom Concrete
06.2025 - 02.2026
Visual Merchandiser
Canopy Home Fashion
01.2023 - 01.2026
Business Owner
G.E. Corporate Solutions
01.2020 - Current
Manager
Brydie Lane Consignment Boutique
01.2020 - 01.2021
Account Manager
Adelaide Event Group (White Marquee)
01.2017 - 01.2019
Event Coordinator
Glen Ewin Estate
01.2016 - 01.2017
Store Manager
Mimco
09.2014 - 08.2016
Team Leader
National Wine Centre of Australia
01.2008 - 12.2011