Gabrielle Ennor
Darwin,NT
Summary
Adaptable professional with experience in emceeing, DJ services, government service, and assistant management. Strong in verbal communication, problem-solving, and handling fast paced operations. Committed to creating positive customer experiences, supporting teams, and driving results.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Emcee/Admin
Fantasy Lounge
Darwin, NT
04.2025 - Current
- Acted as the primary emcee and crowd host, delivering live announcements and maintaining a high energy, engaging environment for patrons.
- Streamlined front desk and administrative workflows, including personnel check ins, cash reconciliation, and booking management.
- Streamlined front-desk and administrative workflows, including personnel check-ins, cash reconciliation, and booking management.
- Provided leadership coverage by stepping into floor management during managerial absences, ensuring operational continuity and customer satisfaction.
Independant DJ/Freelance
Self Employed
Darwin, NT
09.2024 - Current
- Delivered high energy live performances as an independent DJ, curating custom music sets and maintaining audience engagement across diverse venue environments.
- Managed end to end client relationships and contract negotiations, directly securing gigs, coordinating event schedules, and managing financial invoicing.
- Operated and maintained audio equipment, troubleshooting technical issues in real-time to ensure seamless show execution.
- Tailored song selection and tempo to match crowd demographics, enhancing venue retention and driving bar sales.
- Participated in community events and fundraisers and professionally represented station.
APS4 Service Officer
Services Australia
Darwin, NT
01.2024 - 08.2024
- Assessed, processed, and decided on complex customer claims, payments, and compliance files, ensuring adherence to detailed social security law and agency regulations.
- Resolved escalated service issues, balancing customer needs with compliance requirements.
- Delivering frontline service via phone, digital channels, or face to face service centres, often assisting vulnerable customers with high empathy, patience, and professionalism.
- Applied administrative frameworks and interpreted agency guidelines to make informed decisions regarding customer entitlements under delegated authority.
- Investigated discrepancies and resolved escalated issues regarding customer claims.
Assistant Manager
The Nook
Palmerston, NT
10.2021 - 12.2023
- Scheduled staff hours and allocated resources to maximize team member performance.
- Coordinated kitchen workflow to optimize supply usage and preparation time.
- Counted cash and prepared bank deposits for accurate financial records.
- Scheduled and received deliveries and verified goods received against paperwork.
- Maintained food and equipment inventories to support business demand.
- Trained team members on POS procedures, menu knowledge, and customer service standards.
Courier
FedEx
Darwin, NT
06.2022 - 06.2023
- Greeted recipients, delivered packages and parcels, and secured signatures for all deliveries.
- Built strong customer relationships by ensuring timely package delivery, maintaining professional interactions, and addressing questions promptly.
- Ensured compliance with company procedures while working.
- Maintained safe driving practices to ensure safety.
Deckhand
Paspaley
Darwin, NT
03.2021 - 09.2021
- Tied barges together into tow units for tugboats handled, inspecting barges periodically during voyages and disconnecting them when destinations were reached.
- Collaborated with diverse coworkers to achieve objectives and resolve product and service-related issues.
- Monitored ship's path from bows and bridge wings to identify obstructions and locate navigational aids, ensuring safe navigation.
- Cleaned decks to maintain safety and hygiene by removing oil, dirt, and debris.
Education
High School Diploma -
Palmerston College
Darwin, NT11.2020
Skills
- Event management
- Customer service
- Money handling
- Decision-making
- Written and verbal communication
- Time management
Languages
English
Native or Bilingual
Tagalog
Native or Bilingual
Timeline
Emcee/Admin
Fantasy Lounge
04.2025 - Current
Independant DJ/Freelance
Self Employed
09.2024 - Current
APS4 Service Officer
Services Australia
01.2024 - 08.2024
Courier
FedEx
06.2022 - 06.2023
Assistant Manager
The Nook
10.2021 - 12.2023
Deckhand
Paspaley
03.2021 - 09.2021
High School Diploma -
Palmerston College