Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Gabrielle Finnin

Perth,Australia

Summary

Performance-oriented Business Analyst with over three years of experience in retail, marketing, and digital customer experience sectors. Specialising in process mapping, requirements analysis, and delivering effective business solutions. Demonstrated a successful record in translating complex business requirements into actionable outcomes, both in current

('As-Is') and future ('To-Be') state models. Dedicated to driving continuous improvement initiatives, and collaborating across functions to enhance operational efficiency and support strategic business objectives. Strong ability to build relationships, analyse data, and deliver insights that contribute to business goals, and achieve measurable outcomes.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Business Analyst

The Very Group
Liverpool, United Kingdom
07.2023 - 02.2025
  • CMS Implementation Project: Conducted As-Is and To-Be process mapping, identified areas for improvement, and streamlined workflows, contributing to enhanced content production efficiency.
  • CMS Implementation Project: Gathered and managed requirements to enhance content production capabilities, enabling non-technical colleagues to independently create and publish content across the website and app.
  • Oracle ERP Project: Documented user stories and acceptance criteria for Oracle ERP implementation, supporting end-to-end data accuracy and integration.
  • Stakeholder Engagement: Facilitated stakeholder workshops for the implementation of a new CMS and Oracle ERP, effectively managing stakeholder engagement and ensuring alignment with business objectives throughout the process.
  • Data Analysis and Reporting: Performed data analysis across retail attributes to support the development of strategic data and reporting solutions.

Associate Business Analyst

The Very Group
Liverpool, United Kingdom
06.2022 - 06.2023
  • Oracle ERP Implementation: Completed a thorough analysis of the retail process. Mapped As-Is and To-Be processes for product setup and pricing, identifying process gaps, and recommending improvements to support the implementation of Oracle ERP.
  • Testing and Quality Assurance: Created test plans, conducted UAT, and recommended future phase enhancements to support a successful ERP rollout.
  • Strategic Pricing Project: Executed process mapping for replenishment solutions, supporting inventory optimisation, and margin protection.
  • User Training and Documentation: Created comprehensive specifications and user guides that improved user adoption and long-term support for strategic Oracle solutions.

Category Assistant

The Very Group
Liverpool, United Kingdom
07.2018 - 05.2022
  • Category Management & Forecasting: Led the Wearable Tech, Smart Home & Gaming category, managing stock levels, supplier relationships, and market analysis.
  • Financial Performance: Supported the achievement of financial KPIs through strategic forecasting and stock optimisation.
  • Cross-Functional Collaboration: Worked with suppliers and internal teams to enhance product assortment and improve profitability.

Education

BA (Hons) - Fashion Buying and Merchandising

Manchester Metropolitan University
Liverpool
05.2018

BTEC Extended Diploma - Fashion and Clothing

The City of Liverpool College
Liverpool
06.2015

Six GCSE'S - A-C including English and Mathematics

All Saints Catholic High School
Liverpool
06.2013

Skills

  • Process Analysis & Modelling (BPMN)
  • Process Automation & Improvement
  • Data Analysis & Reporting
  • Requirements Engineering & Documentation
  • User Stories, Wireframing & Use Cases
  • Problem Solving & Creative Thinking
  • Documentation & Specifications
  • Test Cases & User Acceptance Testing
  • Stakeholder Management & Cross-Functional Collaboration
  • Change Management
  • Oracle ERP Implementation
  • Amplience CMS
  • CRM Systems (Good understanding of concepts and processes)
  • Agile & Waterfall Methodologies
  • Jira, Confluence, Visio, Drawio, Miro, Trello

Certification

BCS Foundation Certificate in Business Analysis, the Chartered Institute for IT. Mar 2023.

Completed an online course on:

  • Process flowcharts and process mapping: the advanced guide, Udemy. Jun 2023.
  • The Practical BPMN 2.0 Master Class, Udemy. Jun 2023.
  • Understanding User Requirements and Business Analysis, Udemy. Jun 2023.
  • Customer relationship management|A retail perspective, Udemy Jul 2022.

References

References available upon request.

Timeline

Business Analyst

The Very Group
07.2023 - 02.2025

Associate Business Analyst

The Very Group
06.2022 - 06.2023

Category Assistant

The Very Group
07.2018 - 05.2022

BA (Hons) - Fashion Buying and Merchandising

Manchester Metropolitan University

BTEC Extended Diploma - Fashion and Clothing

The City of Liverpool College

Six GCSE'S - A-C including English and Mathematics

All Saints Catholic High School

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